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1

Can you list the four values of Aptean in order?

Grow Together

Accelerate Innovation

Drive Results

Be Agile

2

Name our CTO and CCO

Our CTO is Jenny Peng

Our CCO is Marianne Chikos

2

Name any 4 Countries whose Flag is present in the 'Smiles of Customers' Board

  • Austria
  • Belgium
  • China
  • France
  • Germany
  • India
  • Italy
  • Poland
  • Spain
  • Sweden
  • The Netherlands
  • Tunisia
  • United Kingdom
  • United States
3

How many CSATs have we received to date for the Madurai site?

3050-3100

3

What is the value corresponding to Customer Support in Operation 10X?

Focus on the Customer

100% annual increase in Customers Giving us 10/10 NPS

3

How many meeting rooms do we have in the name of Rivers, and what are they?

5

Ganga

Yamuna

Krishna

Kaveri

Vaigai

4

Let's check your level of attention... List out the columns present in the Daily stand-up TAM Board

Product Line

Global Cases Picked Count

Global Cases Closed Count

Madurai Cases Picked Count

Madurai Cases Closed Count

Throughput of Madurai Team

CSAT %

48 Hour Resolution %

Madurai Support only Backlog

Global Backlog

Backlog Threshold/Target

No.of Team Members

No.of Prompts

4

Who keeps us updated about in the 'Smiles of Customers' Page in Viva Engage?

Marianne Chikos

5

List some of the Aptean Products

API Pro

Aptean EAM

Assetpoint

Aptean F&B

BC Food

Just Food

Equipsoft

M2M

Paragon

ProcessPro

Respond

RLM EDI

RLM ERP

Ross

Traverse Global

Workwise

Catalyst WMS

Cimnet ERP

Compiere ERP

DTR ERP

Encompix ERP

Exenta

Factory MES

Foodware365

Full Circle

Impress ERP

Intuitive ERP

irms|360

Momentis

OnContact CRM

OSAS 8


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