What code should you call for abusive or assaultive behavior?
CODE GRAY
AFTER SCHEDULING CURTIS'S PATIENT, DANIEL GETS ATTACK FROM THE PATIENT. WHAT CODE SHOULD YOU CALL?
CODE GRAY
What code should call for non-fire weapon or hostage?
CODE SILVER
Mr. RANDY IS CHARTING IN HIS OFFICE WHILE ONE OF HIS FOLLOW UP PATIENTS COMES BY HIS OFFICE WITH A BAT READY TO SWING. HE THEN LOCKS THE DOOR WITH RANDY INSIDE. THIS IS CONSIDERED, CODE SILVER. TRUE OR FALSE?
TRUE
CODE SILVER- HOSTAGE OR NON-FIRING WEAPON
What should staff do if the behavior escalates?
(Call Security/DPS and/or call 9-911.)
GABE HAS A PATIENT WHO IS BEING AGRESSIVE TOWARDS MATT'S PATIENT. MATT'S PATIENT THEN THROWS HIS PHONE AT GABE'S PATIENT. THE BEHAVIOR ESCALATES. WHAT SHOULD MATT AND GABE DO?
CALL SECURITY OR 911
Once you activate a Code Gray, who do you notify?
A) VALERIE OR JOSH (REHAB AIDE)
B) LISE (CARE CENTER LEAD)
C) HELEN (PHYSICAL THERAPIST)
D) NONE OF THE ABOVE
B) LISE (CARE CENTER LEAD)
NOTE: Activation determined by each location. Notify Supervisor/Lead/Manager and Security/DPS.
AFTER EACH CODE GRAY INCIDENT, YOU SHOULD COMPLETE THE PATIENT SAFETY REPORT.
TRUE OR FALSE
TRUE
WHAT IS THE TOOL OF THE MONTH?
Steps To Accountability
DO IT
SOLVE IT
OWN IT
SEE IT
if you encounter physical battery how should you respond?
Evade, deflect, protect yourself and others and return force, as appropriate.