CODES LEVEL 1
CODES LEVEL 2
100

What code should you call for abusive or assaultive behavior? 


CODE GRAY 

100

AFTER SCHEDULING CURTIS'S PATIENT, DANIEL GETS ATTACK FROM THE PATIENT. WHAT CODE SHOULD YOU CALL? 


CODE GRAY 


200

What code should call for non-fire weapon or hostage? 



CODE SILVER 

200

Mr. RANDY IS CHARTING IN HIS OFFICE WHILE ONE OF HIS FOLLOW UP PATIENTS COMES BY HIS OFFICE WITH A BAT READY TO SWING. HE THEN LOCKS THE DOOR WITH RANDY INSIDE. THIS IS CONSIDERED, CODE SILVER. TRUE OR FALSE?


TRUE

CODE SILVER- HOSTAGE OR NON-FIRING WEAPON

300

What should staff do if the behavior escalates?



(Call Security/DPS and/or call 9-911.)

300

GABE HAS A PATIENT WHO IS BEING AGRESSIVE TOWARDS MATT'S PATIENT. MATT'S PATIENT THEN THROWS HIS PHONE AT GABE'S PATIENT. THE BEHAVIOR ESCALATES. WHAT SHOULD MATT AND GABE DO? 

CALL SECURITY OR 911


400

Once you activate a Code Gray, who do you notify?

A) VALERIE OR JOSH (REHAB AIDE) 

B) LISE (CARE CENTER LEAD) 

C) HELEN (PHYSICAL THERAPIST) 

D) NONE OF THE ABOVE

B) LISE (CARE CENTER LEAD) 



NOTE: Activation determined by each location. Notify Supervisor/Lead/Manager and Security/DPS.

400

AFTER EACH CODE GRAY INCIDENT, YOU SHOULD COMPLETE THE PATIENT SAFETY REPORT. 

TRUE OR FALSE

TRUE 



500

WHAT IS THE TOOL OF THE MONTH? 


Steps To Accountability

DO IT 

SOLVE IT

OWN IT

SEE IT


500

if you encounter physical battery how should you respond?

Evade, deflect, protect yourself and others and return force, as appropriate. 


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