Our Mission & Values
To empower our clients to live full and purposeful lives.
What is our Mission?
This person is the Chief Clinical Officer.
Who is Jessica Lenden-Holt?
The length of most speech sessions (TennCare).
What is 20 minutes?
This is our IT company that can assist with Microsoft Suite issues.
Who is Paxis?
Amerigroup, BlueCare, TennCare Select, and United HealthCare- River Valley are the insurance companies who oversee health plans for this.
What is TennCare?
We have five of these.
What are our core values?
You contact this person for school system specific questions (school WiFi, school caseload questions).
Who is your District Coordinator (DC)?
We serve clients in these settings.
What are school, teletherapy, and clinic?
Your Microsoft Office account is used for virtual meetings (calendar invites) and this.
What is email?
The only two types of payors in the schools.
What is TennCare and School Pay?
This value means we put kids first. We do the right thing, even when it's not easy.
What is Integrity?
This person is our Sr. Director of Clinical Services.
Who is Shequria Williams?
The therapy services we provide.
What are speech & language therapy and feeding therapy?
This is the platform we use to house most client and teammate information, including documentation, notes, and evaluations.
What is Cue?
These insurance providers do not allow re-evaluations to occur sooner than 6 months + 1 day from the previous evaluation.
What are BlueCare (BC), TennCare Select (TCS), and AmeriGroup (AG)?
Our core values are Heart, Integrity, Excellence, Collaboration, and ______.
What is Growth?
This is the person to contact for professional development, policy/procedure questions, and escalations.
Who is your Clinical Lead (CL)?
This is the length of the grace period between IEPs
What is 60 days?
This section in Cue houses helpful articles for Sidekick policies, procedures, and resources.
What is SCOUT?
In schools, TennCare requires that we follow this for the number of visits we have with a client (within the IEP year).
What is the IEP frequency?
To be the pediatric therapy provider, partner, and employer of choice in the schools and communities we serve.
What is our Vision?
Who is Sara Boggs?
We have six of these (groupings of districts we serve).
What are zones?
The online assessment platforms Sidekick uses to administer electronic versions of standardized assessments.
What are Q-global and WPS?
Some districts provide service to clients not covered by TennCare. These clients are referred to as this.
What is school pay?