Pot luck
Accolade's up to date "news" paper
What is The Beat?
Lived in Germany for 6 years (speaks a little German too)
Who is Carmen?
PG for Client Satisfaction
What is 90% or higher?
The original founder of what is currently known as Accolade
Who is Tom Spann
Weekly IB call goal
What is 90?
Accolade's Birthday
What is August 12th?
Competes dogs in world Frisbee competition and won 1st place trophy
Who is Chris M?
PG for overall client engagement
What is 50% or higher?
Who is Raj Singh
Daily adherence goal
What is 90%+?
Teaches line dancing/partner dancing all over the country. Almost made it to Dancing with the Stars
Who is Hassan?
PG for High Cost Claim (HCC) engagement
What is 75% or higher?
Our "go to" team (2) for all things office related
Who are Sue Galgon/Kathy McCartney?
QA goal
What is 85+
Date Accolade went public
Met two actors from the Godfather movie (James Caan and Robert DeNiro)
Who is Vince?
Health Program for special surgeries (orthopedics, heart, etc)
Who is Carrum?
Our team's senior steward
Who is Amanda Neil (til mid Oct 2020)
Daily # of interactions per/hr goal
What is 3.5+
UAL stew team
Who are Mike McShea, Jordan Hoemke, Chris Supper
Starred on a PBS TV show - only 1 episode but a star is a star
Who is Chris Supper?
Program to compare and save money on RX costs
RX Savings Solutions
Accolade's chief financial officer (CFO)
Who is Steve Barnes
CSAT Goal
What is 92.5%+