Speaking In a Way That Can Be Understood
Ultimately, what is the goal?
To speak in a way that can be understood.
What sets a positive tone and helps resolve conflict?
A Soft Startup
What does apologizing mean, according to the worksheet?
Expressing regret for something you did.
Name the 3 of the 5 Guidelines listed on the worksheet.
Be Clear.
Balance Between Reacting and Rehearsing.
Know the Signs of an overwhelmed listener.
Be kind and supportive.
Think of your listener.
What word was supposed to be circled in this sentence: Wait for a time when you and your partner are alone, without distractions or interruptions.
Alone
True or False: Giving an apology can help repair, but may damage a relationship.
False. According to the worksheet, giving an apology can help repair a damaged relationship while showing care and respect for the other person.
What does it mean to be clear in your communication?
When you choose words that express what you want to say, but also that the listener will understand.
True or False: If you and the person you have conflict with are tired, hungry, or stressed, you will most likely be able to solve the conflict quickly.
False! It will most likely make the conflict worse!
What is the first step in forming an apology?
Reflect on your actions.
What are some ways to know if you have an overwhelmed listener? (Name 2 ways.)
Speaking, fidgeting, not responding verbally or non verbally, walking aways, glazed look.
What is the correct sentence structure when using "I" statements?
"I feel [emotion], when [situation]."
Reality or Myth: Love means never having to say I'm sorry.
Myth
When you are fearful of what to say and you practice before having the conversation to an unhealthy amount, what type of speaking could you set yourself up for?
Rehearsed Speaking
What is the last box labeled on the worksheet, which may be the most important when dealing with conflict?
Be respectful!
Forgiveness.