Campus Care
What are the hours of operation for the Health & Counseling Center?
8:00 a.m. – 5:00 p.m. Monday – Friday.
What is one symptom of anxiety that a resident might report?
Trouble sleeping, intrusive thoughts, nervous when taking tests, can’t sit still.
Who do you refer a resident to for mental health concerns?
Health & Counseling Services
Name one red flag of depression.
Withdrawal from friends, lack of energy, skipping class excessively, sleeping too much, lack of eating
What is your first step when a resident comes to you in distress?
Listen, stay calm, determine urgency.
Name two services offered by Health and Counseling Services.
Counseling sessions, ADA accommodations/services, outreach opportunities (workshops, tabling at campus events, classroom presentations, residence hall presentations), timely care information.
True or False: It’s your job to maintain and fix your resident’s mental health?
False
A resident needs special accommodations – who do you refer them to?
LaKita Dailey, ADA coordinator
A resident you know well is starting to miss class and skip meals. What might be going on? How do you handle this?
Mental health or academic stress – speak with them, see if they would be interested in counseling and refer.
How should you document a wellness-related incident?
Factual, objective, detailed, timely submissions.
True or False: All counseling sessions are free to all students.
True
What is one myth about counseling?
It means something is wrong with me. If I need counseling I am suicidal. Everyone will think I am mentally unstable if they find out I go to counseling
What should you do if you are unsure how to handle a situation?
Contact your Hall Director, Counseling Services or Program Manager for Res. Ed.
You are doing your walk-throughs one night and hear a group of students talking loudly. One of them seems extremely distressed and you overhear multiple comments about suicide. How you do proceed?
Figure out what is going on. Refer and document the situation. Report the incident immediately to the Hall Director on Duty
You are interested in hosting a mental health wellness workshop for your hall/building. Who do you contact?
Cassandra Atley, Outreach Coordinator.
What form do you use when you want to submit any non-emergency behavioral, emotional and/or mental health concerns regarding a DSU student/resident?
Campus Counseling (Non-Emergency)
What should you do if a resident refuses to go to counseling, but you are still concerned (non-emergent)?
Submit a CARES report and notify your Hall Director via documentation (report submitted through email)
When should you contact campus police regarding a wellness concern?
If the resident is at immediate risk of harming themselves or others.
What are some mental health stress red flags?
Persistent sadness or crying spells, angry outbursts, dependency on one person, disappearing for long periods of time, neglect of personal hygiene, talking about being overwhelmed or making suicidal comments/jokes
True or False – It is better to walk the resident to the health center to schedule an appointment
True
What is TimelyCare and how do you access it?
Virtual health & wellness platform designed for students. 24/7 access to virtual care. Downloading the TimelyCare app on your phone and registering with your okramail email & password.
What are some ways that you can maintain YOUR mental health as a staff member?
Making some downtime. Requesting weekends off to go out of town or go home for a bit. Touching grass. Coloring. Writing. Car rides.
If a resident discloses that they were sexually assaulted, what must you do?
Immediately report it to Title IX through DSU Cares, and refer them to counseling
True or False: When someone reveals to you that they have depression – you should believe that they will commit self-harm
False
A resident threatens self-harm. List in order who you call.
911, Hall Director on Duty, RA on Duty (if you are not already on duty).