Gray Statuses
Name the status that indicates that service has been completed.
Completed Status
Identify the status that reflects - Pending payment on the account.
Hold-PR
Active - OP QC
Q - Why is my account not active?
Identify the status corresponding with this inquiry.
The account will be deemed Inactive if the file has not been completed within 180 days.
AICES status - Inactive File
How can an applicant remove a credential during an ongoing evaluation?
By submitting a CUF
What status implies the application has been submitted but no official documents have been received yet?
Web-Wait
Identify the status that reflects - Additional Research is being done on the applicant's credentials
Hold - IR
You see that the applicant's file is on Active-Eval status.
Identify the evaluation package they ordered using this information.
Course by Course evaluation
Q - I see that my report was completed. When will I receive my report?
Name the AICES TAB will you check to answer this question.
Recipient Tab
How can an applicant add a credential after their file has been completed?
Upgrade through My Account
Name the status that confirms the occurrence of a fraudulent activity.
Closed - Forgery
Identify the status that reflects that file is on hold due to additional documents being requested.
Hold - DR
We have received new documents in your file that are currently under review.
What is the meaning of E-UPLOADS on Flag Notes?
Electronic documents were submitted by the applicant's former institution.
How can the applicant change their mailing address on file?
Applicant can change it in My Account.
Name the status that indicates ICAP was purchased after service completion.
Closed-ICAP quality control
What does HOLD - VDR mean?
WES has reached out to the applicant's former institution regarding secondary verification.
Name the internal status related to reviewing documents received by WES.
Active - Credential Analyst
Q - I uploaded all my documents but my status has not changed.
Identify the status that relates to this inquiry.
Web-Wait
Q- An applicant with a completed US DXD, now requires an ECA evaluation.
What would you advise?
Changing country of equivalency.
Create a new account with a new email address.
Identify the status that relates to a delay in completion of the evaluation which led to the file being dormant.
Inactive File
Identify the status - The applicant generally is not required to do anything during this hold.
Hold - VDR
Hold - IR
You see the file status as Active - Incorrect Evaluation.
What would you advise the applicant?
We have received your concerns regarding your completed report and they are currently being reviewed.
Q - I have previously completed a CAN CXC file and now need an ECA report.
What would you advise?
Login to My Account and order Duplicate IRCC
Q - I want to remove the recipient listed on my account (File status Completed)
What would you advise?
An applicant cannot remove a recipient after the order is completed. The completed status indicates that we have provided the service and sent the evaluation to all recipients we had on file.