How much is one month unlimited pass?
$199
how early should coaches be to their class?
15-20 mins
What is the main cleaning task M/W/F???
Clean bathrooms
Can members cancel membership over text or in person?
NO! Must Email
How often should floors be vacuumed during the day?
Between every 2 classes
How much is a 6 month contract?
$169/month
Who gives new client a studio tour?
Coach
WHat is cleaning task Tuesday/Thursday?
Clean mirrors in bathroom, windows, front door
How many hours before a class can members cancel to not receive late fee?
8 hours
Where/how do you fill up the floor santizer?
Above the sink in the back. Must turn water on first!!
How much is 8 classes per month?
$139
When should you leave behind the desk?
1-5 mins before class starts
When checking people in and someone late cancels, do you check one box or two?
Two - late cancel and sign them in.
How many times a year can a member pause their memby?
Two times
How often should trash by door and under desk be taken out?
every night to avoid bugs!
How much is a drop in for a member of an other F45?
$15 drop in fee
TVs are not working, what do you do?
Attach the mouse to the dongle, reconnect the TV to WiFi, reattach the dongle to TV cord; reset WiFi if needed
A green star just walked in & you are still vacuuming, what do you do?
A. Keep vaccuming
B. Greet them & ask coach to check them in and give tour
C. Check in yourself
B. it's the coach's job for tour
To suspend a membership how far in advance must they let us know?
Two weeks prior to next billing cycle
-set the room
-charge ipad
-music off
-bathroom restocked
- laundry started
- floors vacuumed/sprayed
How much is a YEAR IN FULL?
$1700 full year
Class just finished what do you first?
A. Reset and wipe down weights
B. Vacuum
C. Check in with trial-ers
C. Check in with trial-ers
What is the F45 uniform?
F45 gear. Clean. Not dirty/raggedy. No sweats. Look hot.
How many days in advance do you need to cancel membership?
Email 30 days before next billing cycle
What do we use to clean off equipment/how often should be done?
Wipes at front of room. After each cardio class clean off ergs. Ask members to clean last station at end of class