Store
Who is the West Cary Perishable Manager?
Tom Jeppi
What divisions did Kelly (Accounting TL) and Lilly (Service Desk TL) most recently work in before relocating to NC?
Rochester & New Jersey
An employee calls the Front End and says a box fell off a runner and hit them in the head. What do you tell them?
Come to the Front End for an STL to fill out an accident report.
What is the VA/NC Division SPI goal?
65 by December 2021
Name one thing the HelpDesk can help you with.
Cashier password reset for mywegmansconnect
How many full service registers are on the Front End?
17, Café has 6 more.
What is the earliest we can sell alcohol on a Sunday? Bonus: What about Mon-Sat?
10am & 7am.
How many minimum ESL button hits are required each week to be green? Bonus: What program is used to find this information?
6,000; SMART
What program is used at the Service Desk to sign people up for Shopper's Club accounts?
CLM
How do you do a soft reset on a frozen Verifone terminal?
Type 159 at the same time, then 1, then X
What is our store phone number?
919-415-0210
How many random till audits are required each week?
21
A customer comes to you and says her cell phone fell facedown on the floor because the cashier took it to scan the SC card digitally. What do you do?
Fill out the Property Damage Report form
What is the earliest a minor can start a work shift at Wegmans in North Carolina?
6:30am - but we do 7am to ensure no violations.
R then the extension
How do you dial 9-1-1 from a store phone?
#6-911
Who are the Front End CIS analysts?
Kristy Goff & Jennifer Bunce
True or False: If an employee or customer falls and cannot get up on their own, you should assist them in getting to their feet.
False. This is a liability concern.
True or False: You should pull the cardboard from the FE candy when empty.
False
True or False: We have spare Verifones in the store. If true, where are they kept?
True - three in the server room
West Cary is Wegmans _ _ _ store?
102nd
Where do you find the proper announcement for a lost child in the store?
Store Emergency Reference Chart
What does EHS stand for? Bonus: What was our last EHS walk score?
Environmental Health and Safety. 94.2%
True or False: When someone is scheduled in training (FE training, C2C training, etc.), you need to note it on payroll.
True! Always check it actually WAS training (CBTs, seminar, meeting, etc.) and then re-transfer it
For IT issues, C2C phone issues, printer issues, etc. Located on the left side of the FE and C2C Sharepoints.