SOPs
Phlebotomy Policies
TOUCH
Insurances
Tests
100
The Policy that informs how to respond to a patient having a seizure
What is Special Cricumstances, Complications and Adverse Reactions
100
What you would do if you were not able to make it to work because you're sick
What is Call your supervisor (Verbal contact) 2 hours prior to shift
100
These are the 5 functions of TOUCH
What is Order, Draw, Prep, Ship, Audit
100
This type of Insurance is the type that a patient can choose what Dr. or Lab they go to.
What is PPO insurance
100
A test that requires timed Draws after drinking a very sweet drink
What is a Glucose Tolerance Test (GTT)
200
Examples of unique Identifiers
What is (Full) Name and Date of Birth
Also accept Medical Records number, Hospital Records Number, Accession Number, Requisition Number
200
This agreement states among other things, that you will restrict your duties to the collection and processing of specimens on behalf of the Laboratory.
what is the Patient Service Technician agreement
200
This is a discipline that promotes efficient workflow through standardization and sustainability through adherence to a set of well defined procedures.
what is 5S.
Sort Out, Set in Order, Sweep or shine, Standardize, Sustain
200
This type of insurance can only be taken if we have a contract with the medical Group or IPA
What is an HMO
200
This test requires asking the patient if they have taken any antimicrobials, Bismouth preparations or proton pump inhibitors in the last 2 weeks
What is the H-pylori Urea Breath test
300
A Pediatric patient is one who is under this age.
What is the age of 12.
300
PSTs must clock in using this device.
What is the land line phone at their PSC.
300
This type of order is one that is done on a repeated basis over a set period of time
What is a Standing Order.
300
This type of insurance may generate an ABN
What is Medicare
300
This test is done on an expectant mother to check for abnormalities, it can also check the gender of the baby
What is MaterniT21 plus
400
This is the procedure for when a blood draw on a child exceeds maximum allowable blood draw.
What is call the physician to determine the order of priority, then document the answer on the requisition. (Use the Got 4 guidelines for documenting)
Pt reaching maximum allowable must wait one week before returning for subsequent specimen collection.
400
The guidance on Tattoos is found in this policy.
What is the Dress code Policy
400
This type of discrepancy will display a warning by highlighting the boxes in a dark red color during the order entry phase.
What is Name or date of birth Discrepancy
400
This type of insurance will have the PCP (Primary Care Provider) listed on the card
What is an HMO (IPA card)
400
This type of urine collection must be done using a clean catch process
What is a Urine Culture
500
This is a type of what kind of discrepancy
What is Major Discrepancy
500
these shoes are the acceptable one to wear
What is #2
500
This is one of the functions of TOUCH
What is ship
500
We would use this list to look up the code for this card
What is the Non IPA list (PPO List)
500
This test uses this.
What is Biometrics