DOORS
What materials are West Shore Home entry doors made from?
Fiberglass & Steel
Minimum number of windows we will replace w/out an exception?
Three
What material are our shower systems made from?
High Grade Acrylic
What does LVP stand for?
Luxury Vinyl Plank
What is our core purpose?
Bring Happiness to Every Home
What type of door top is required?
Flat across the top (non arched).
What two materials are our windows made from?
High quality vinyl & Composite.
What does our acrylic resist?
Mold & Mildew
What is our flooring minimum?
500 square feet
What is our BHAG?
America's Most Admired Home Remodeling Brand
Can we install a brand new doorway where there wasn't one before
No, that's new construction (OOS).
Name one exception to the three window minimum?
Garden, Bay, Bow, & Picture windows.
How far can we move a drain?
Five feet
Who qualifies for the flooring minimum exception?
Past Customers
Inside Sales expected Issue Rate?
75 %
When can a single entry door become a double entry door?
When there is existing sidelights.
Can a previous customer replace one window?
Yes
Can we replace only the shower glass door?
No, if we didn't replace the shower as well.
Composite walls offer affordable luxury while being more durable than what?
Tile
Inside Sales expected Demo Rate?
85%
What three type of door products we replace?
Exterior, Patio, & French doors
Name the three states that don't receive DP-50 windows?
PA, KY, & TN.
What year must a Ohio or Pennsylvania basement shower be built after to be in scope?
1980
Name both finish options for composite walls?
High gloss & Matte
Name two of the six Core Values?
Default Aggressive
Extreme Ownership
Do the Right Thing Always
Get Better Every Single Day
Be Great at Whatever We Do
We Are Exceptional Teammate