Sales
How many weeks in advance do you need to put in your demo request?
7 weeks
What is prohibited from being included in the instructional portion of the AIA presentation?
Any material related to Westcoat or other brands and manufacturers.
What sealers are available in flat finish.
SC-65F, SC-70F, EC-95F, MK-40
What three fast cure offerings does Westcoat have in the EC line?
EC-12, EC-36 and EC-102.
How long do Made to Order materials take to make/ship?
Made to Order Items will be scheduled for production once the order is received and shipped within 10 days of the order date.
Name three systems that are direct competition against ALX?
Examples: Pli-Dek PD, AL, MiraFlex II, Multi-Deck, Enduro-Kote, AVM 100.
In the design community world, what does PE at the end of someone’s title mean?
Professional Engineer
Name Westcoat’s four non-skid aggregate additive products.
CA-29, CA-30, CA-31, CA-33.
What is the coverage rate per batch of Tempercrete RT at 3/16" and at 1/4"?
43 - 46 sq. Ft. @ 3/16" , 28-31 ft2 at 1/4" per batch
What are the two best days of the week to post on LinkedIn?
Tuesdays and Wednesdays - but by Westcoat's standard, ANY day that you post is a great day to post!
How often do QCAs need to renew their QCA status?
Initial acceptance is for 2 years, first renewal is 3 years, second renewal and every time after is valid for 5 years.
What does CDT stand for who at the end of someone’s title and who accredits CDT?
Construction Documents Technologists. CSI the Construction Specifications Institute.
What is the solids content of EC-11 clear?
49% solids
What Westcoat product is the most chemical resistent topcoat and typically specified when conditions are too severe for normal bis A type epoxy coatings?
EC-50 Novolac or EC-95
If I'm buying lunch for a distributor demo, what is the expense type I use in Concur?
If I’m having lunch with a distributor group, what is the expense type I use in Concur?
Show/Demo Expense
Meal w/ Client
For how many years can an AIA-approved learning program award Learning Units (LUs)?
Can AIA members earn additional credit by repeating the same course?
3 years after approval.
No. The only way they can is if the AIA course number changes.
List as many characteristics of an architectural firm that would make them applicable to target for a L&L.
And what titles/positions at that firm would be best suited to attend the presentation? Best answer wins.
Qualities: MF/resinous/design-build/hospitality focused and size of projects, maybe national reach + specs, have/write their own specs. Who their customers are.
Titles: Job captains, design principals, PMs. VPs/Senior VPs, spec writers, do they have design teams (sub segments/studios/project types).
Name the product that can be ready to sand, grind, polish or stain in 2-4 hours.
TC-29 Concrete Patch
What EC system has the greatest resistance to moisture? Name the specific data.
Minimum ¼" thickness, Temper-Crete SL or RT. Up to 20 lbs or 99% RH.
What is the process for submitting a custom color request?
1. Fill out the Custom Color Request form
2. Submit to Cory
3. Provide color/sample to match
What are the best practices post sales call and how soon after the call should they be done? Best answer wins.
Best answer wins.
Which Westcoat AIA presentations offer a health safety and welfare (HSW) learning unit in addition to a CEU?
WP I, WP II, EC I, EC II, and SC.
Function & Form: Waterproof Decking, Function & Form in Waterproof Decking II, Function & Form in Resinous Flooring, Function and Form: Purpose Built Resinous Flooring Solutions, Function & Form: Concrete Stains and Concrete Sealers.
Westcoat offers Third-Party VOC test data for LEED credits. What is this third-party service called?
Clear Chem, Berkely Analytical
NOT EC specific - Name as many Westcoat repair or patching, products or systems, as you can.
EC-72, EC-76, EC-75, TC-29, TC-30, TC-01, TC-05, Tempercrete, Epoxy Mortar, WP Wrap.
Website Question: What are three documents you would find in the General Information section under Resources of the Westcoat website?
Epoxy Coating Coverages, Grout Tape Coverages Chart, Slip Resistance Chart, Chemical Resistance Chart, Shelf-Life Batch Code Reference, Exterior Care and Maintenance Guide, Interior Care, and Maintenance Guide.
A distributor is placing a bulk PO with WP-47, WP-90 and TC-01 and reaches out to you to discuss before placing the PO. What other products may be missing or could be upsells?
Name as many as possible. Most correct answers win!
Common answers include:WP-51/53, EC-72, CA-15, TC-02, TC-03, TC-40, SC-10, SC-70/71, CA-30/31. Plus more!
What are the steps involved in effectively cold calling a property management company to introduce Westcoat products and build a potential business relationship? Best answer wins.
Best answer wins.
What’s 1 visual identifier of high moisture, what’s 1 testing method for moisture, and what’s 1 visual sign of a moisture related coating failure?
Examples include:
Efflorescence/dark-damp spots.
Polyethylene sheet test, calcium chloride test, RH test. Blisters containing liquid and delamination.
NOT EC specific - List as many Westcoat systems as you can that would be acceptable for an interior project, with an approx. CSP 4 profile.
Temper-Crete, Epoxy Mortar, Epoxy Slurry, TC Interior, Level-It, Tidalstone High Build, and more!
What do you do if a distributor wants to return material?
Best answer wins
Some answer examples:
1. Find out why - why do they want to return it?
2. Check with your applicators or pipeline in Sugar to see if the material may be needed soon.
3. Transfer to another branch if there is another distributor branch that could sell it.
4. Check shelf life, request RMA.
5. Offer discount to keep it, bring them a lead to use it.
6. If its a little material, offer to QCA(s) to sample, or use it for a demo and provide a credit.