Academics
Where can I go to improve the quality of my written assignments? How can I book an appointment?
Writing Support Centre
Undergrads: http://writing.uwo.ca/undergrads/appointments.html
Grads: http://writing.uwo.ca/gradspostdocs/appointments.html
Who can I contact if I have a medical emergency while on campus? How do I contact them?
Student Emergency Response Team (SERT) https://sert.uwo.ca
Call Campus Police: 519-661-3300
Call 9-1-1
I’d really like to practice my English-speaking skills. I’m especially interested in learning slang and common phrases. Is there anything to help with this?
English Conversation Program
https://iesc.uwo.ca/programs/english_conversation_program.html
I think I clicked on a phishing email and now I can’t log into my email. What should I do?
Western Technology Services
To report scam attempts involving Western identity (email accounts, passwords, ID numbers, etc.), contact: phishing@uwo.ca
I have some late-night classes on campus and don’t feel safe walking between buildings. What can I do? Is there a service?
Foot Patrol
I have been accused of plagiarism by one of my professors and I would like to appeal this decision. Where should I go for support?
Ombudsperson
Where can I find out about the basic medical health insurance coverage (doctor visit) for International Students? (Extra points: What is covered under this health plan?)
UHIP (University Health Insurance Plan) - uhip.ca
https://iesc.uwo.ca/new_students/health_care_and_wellness/university_health_insurance.html
I have a spouse and children, are there any IESC activities or events that are dedicated to them?
Tea & Info Session for Spouses/Partners of International Students - Events and Services
https://iesc.uwo.ca/student_life/your_family/spouses_and_partners/services.html
I want to book a study seat or a computer at the Library. How long can I book my time for?
Students can pre-book up to 3 hours per day and up to three days a week.
They will also have some seats available on a first-come, first-serve basis.
As a new student, where can I pick up my Student Care? What if I lost my student card and was wondering where I can go to get a replacement?
Office of the Registrar/Student Central
https://registrar.uwo.ca/services/western_onecard_and_photo_standards.html
List at least 3 services that provide academic support for students
Learning Development & Success (formerly Learning Skills Services)
Writing Support Centre
Accessible Education (formerly Services for Students with Disabilities)
http://academicsupport.uwo.ca/accessible_education/index.html
Mentorship Programs for Undergrads:
http://academicsupport.uwo.ca/transition_leadership__enrichment/new_students/index.html
Grad Peer Advisor for Academic Matters Program
Academic Counseling (Undergrads)
Where can I find health and wellness resources available on and off-campus? (Extra points: What supports are available on campus?)
Health and Wellness Student Supports
https://www.uwo.ca/se/digital/types/health-and-student-support.html
On campus Supports:
* Medical Appointment with Student Health Care
* Psychological Counselling and group sessions through Student Health Care and Residence Counselling
* Sexual Violence Prevention Education
* Nutrition Support
* Academic Supports
* Financial Counselling
* and more!
I have questions about the Canadian tax system. Where can I go for help?
IESC Income Taxes
https://iesc.uwo.ca/student_life/money_and_taxes/income_taxes/index.html
USC Income Tax Clinic
My laptop crashed! Where can I go to use a computer for my assignment?
GenLabs
Please note that SSC 1032, NCB 105 and HSB14 are the only labs open and due to physical distancing requirements, these labs will have very reduced capacity of 12 stations per lab.
*All GenLabs are currently closed
I’m having problems with my landlord, who is being unreasonable and won’t complete any maintenance work. Who on campus can I talk to?
Off-Campus Housing Service / Housing Mediation Service
I need to drop a course after the add/drop deadline in Sept or Jan, where or who should I contact as (a) an undergraduate student (b) a graduate student?
(a) Undergrad Students:
Contact your Academic Counselling office:
https://registrar.uwo.ca/faculty_academic_counselling.html
(b) Graduate Students:
Contact your Department Graduate Program Advisor/Coordinator
Where can students get a COVID test or vaccine on campus? What is the process to do this?
Graphics Services Building (previously at Student Recreation Centre)
Use the online booking tool to schedule appointments at the Western COVID-19 Testing Centre in advance. Any registered student and current employee with an active Western username and password can book an appointment using the online booking tool.
List 3 services/programs provided by IESC
The list includes but is not limited to:
• Orientation
• Welcome Centre
• Peer Guide Program
• English Conversation Program
• Social Events (and Trips)
• Student Advising
• Immigration Advising
• Workshops and Information Sessions
• Tea & Info Session for Spouses
• Welcome Assistants/Quarantine Check-Ins and Support
* Global Cafe
What support services does Western have if I want to report or disclose an incident of gender-based and sexual violence has occurred?
Gender-Based Violence and Survivor Support
https://www.uwo.ca/health/student_support/survivor_support/index.html
I have a class at King's and I am not sure if I can make it to class on time if I walk there. Are there any resources to help with this?
King’s/Brescia Shuttle Bus
https://www.kings.uwo.ca/current-students/campus-life/bus-service/
I am an undergraduate student and I need to make a course discovery credit, where do I go? And list 2 caveats about making a course discovery credit
Student Centre
https://registrar.uwo.ca/academics/grades_progression_and_graduation.html
What are the extended health care coverages (on top of UHIP) for undergraduates and graduate students? (Extra Points: What kinds of things are covered under the extended health plans?)
Undergraduates:
USC Extended Health Plan - Purple Care
Graduates:
SOGS Extended Health Plan (StudentCare)
PSAC Local 610 (if they are a TA) Extended Health Plan
https://www.psac610.ca/teaching-assistant-benefits
Provide 2 examples of individual assistance and 2 examples of immigration assistance that can be provided during international student advising.
The list includes but is not limited to...
Individual assistance:
o Cultural transitions
o Academic concerns
o Financial concerns
o Resources for families and children
o Getting involved
o Information on Health Care
o Income Tax questions
Immigration assistance:
o Study Permits
o Temporary Resident Visa
o Work Permits and work regulations
o Visas for family
o US Visitor Visas
o Permanent Residency
List 3 resources (including their links) that support our LGBTQ2SA+ Western community
https://www.uwo.ca/health/psych/LGBTTIQQ2SA+.html
- LGBTTIQQ2SA++ Counselling
- TransCare Team through Student Health
- LGBTTIQQ2SA+ Support Groups (Student Experience)
- Equity & Human Rights Services
- Ombudsperson
- Peer Support Center
- Peer Support Network
- Ally Western
- Pride Library
- Pride Western
- SOGS' Pride Commissioner
- Spectrum (USC club)
- UniQ SupporT
- EngiQueers
- Get REAL Western
- Out at Ivey
I need help with writing a resume, cover letter, and refining my LinkedIn profile. Is there a service on campus that can help me? (Extra points: list some of the services they offer)
Career Education: