Food & Beverage
Front Office
Wild Things
Housekeeping
ALL THINGS MARRIOTT
100

What is the name of the restaurant in the hotel?

 What is Tangos

100

What bonvoy member(s) receives an elite welcome gift? 

  What is Platinum, Titanium and Ambassador 

100

What benefits are offered at the Member tier?

 What is Mobile check-in, mobile key, and mobile requests through the Marriott Bonvoy app.

100

A guest gets locked out of their room and the guest approaches the housekeeper, who should the housekeeper contact first?

What is Front Desk

100

How many points do guests earn per stay?

 What is 10 points per $1 USD

200

What are the different levels of BonVoy elite status?

 What is Silver Elite, Gold Elite, Platinum Elite, Titanium Elite & Ambassador Elite

200

You have 9 points ... How many days of perfect attendance for all points to be removed? 

  What is 90 days or 3 months

200

How many towels does a KING room gets?

 What is 7

2- wash cloths

2- hand towels

2- bath towels 

1- bath mat 

300

What are the different brand programs associated with the menu?

What is Westin fresh by Juicery, Eat well menu/sleep well menu


300

What is the rule followed to interact with guests?

 What is 15/5

300

What are the brand programs for WESTIN?

What is Westin Workout Westin Eat Well Menu, Westin Heavenly Bed, Westin Heavenly Bath



300

What's the order of making the beds? 

 What is 

1. Mattress cover

2. Fitted sheet

3. Flat sheet

4. Blanket

5. Duvet cover

300

Who was the founder of Marriott?

 What is John Willard Marriott

400

What are the hours for the Sleep Well Menu?

 What is 6am-11pm

400

Who is entitled to Your24 benefit?

 What is Ambassador Members

400

3 types of hospitality guests

What is Family, Business & Leisure?

400

Keeps all lobbies and public facilities (such as lobby restrooms, telephone area, the front desk, and offices) in a neat and clean condition

 What is public area attendant? 

400

What year did Marriott International acquire Starwood Hotels?

 What is 2016

500

What is the last thing you must do with a guest at check in?

What is further assistance

500

What are the 3 required residential amenities in the bathroom?

 What is Shampoo, Conditioner & Body Wash

500

When was the first Marriott Hotel (Motel) established?

 What is 1953

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