Commodities
What is the term used to classify different types of cargo?
Commodity
What is an Air Waybill (AWB)?
This is the contract between the shipper and the airline.
What year did WestJet Cargo start?
1996
Where is our cargo customer service centre physically located?
Campus 3rd floor contact centre
What cargo type is AVI the code for?
Live animals
How much cargo (by kilograms) can be loaded on the 787?
20,000 kg
Which EVP currently leads the WestJet Cargo team?
Charles Duncan
Can Human Remains and live animals be loaded in the same cargo compartment on an aircraft?
No. There are several loading restrictions in air cargo between different commodities
What type of animals have we shipped with WestJet Cargo?
Mice and Rats, bear cubs, Reptiles, Dogs, Cats, Rabbits...
What is the maximum allowable height for cargo in the 767 and 787?
64”
What does ULD stand for?
Unit Load Device
How many new team members has WestJet Cargo hired to support this transition?
47 including sales and contact centre support
How much of company material (COMAT) did we carry in 2019 without a charge?
794,859 kgs
Can we take overhang cargo on our 787 flights?
No, we will soon be able to take overlength and contour cargo on the B787,
What are some examples of restricted items?
Firearms, automobile tires on rims, animal products that would include endangered species
What does IOSA stand for?
IATA Operational Safety Audit. Cargo participates in an external IOSA audit every 2 years
What fruit has been restricted as cargo on WestJet?
Durian due to the strong odors it can create.
What was the first commodity ever shipped via air cargo?
Silk
How many cities do we offer cargo service to on WestJet metal?
44 with WestJet aircraft
What limitations do you think are in place that challenges WestJet Cargo to maximize the remaining space on the aircraft?
Centroid positions on the B737