WFS Basics & Navigation
Calendars & Views
Availability
Scheduling & Publishing
Shift Management & Templates
100

This is the first screen employees see when logging into WFS.

 What is the Hub (Home screen)?

100

This calendar shows your personal schedule, time off, and holidays for the month.

What is My Calendar?

100

This feature sets an employee’s standard or continuous availability.

What is an Availability Template?

100

This menu is used to view and print schedules.

What is Schedule?

100

This tool lets managers post open shifts for employees to pick up.

What is Shift Management – Shift Offers?

200

This Hub feature gives managers quick access to employee timesheets that need correction.

What is the Exceptions quick view?

200

Managers use this calendar to view one direct report’s schedule at a time.

What is the Employee Calendar?

200

Employees are expected to maintain this, but managers can update it if needed.

What is the Availability Template?

200

Unassigned shifts will NOT appear in this view.

What is the printed schedule?

200

Employees access open shifts from this menu path.

What is Schedule > Shift Management > Shift Offers?

300

This section of the Hub shows current balances as of today but excludes future approved time off.

What are Time Off Balances?

300

This calendar stacks all direct reports in one combined view.

What is the Group Calendar?

300

This feature allows one‑time adjustments without changing the main template.

What is Availability (ad‑hoc availability)?

300

When creating a schedule, these are the three starting options available.

 What are Copy Previous, Start Blank, or Use a Template?

300

Employees must do this to pick up an open shift.

What is Request Shift?

400

Employees can request time off quickly using this Hub shortcut.

What is the Quick Action for requesting time off?

400

This role has access to My Calendar, Employee Calendars, and Group Calendars.

Who is a Manager

400

This should NOT be used to mark yourself unavailable—time off should flow through this instead.

What is a Time Off Request (CRSC)?


400

This step makes the schedule visible to employees.

What is Publish?

400

Managers complete this step to assign the shift to an employee.

What is Awarding the shift?

500

This Hub feature shows pending approvals for managers and staff.

What is the Assistant?

500

My Calendar provides information for this specific time period.

What is the selected month?

500

Changes to availability will not apply if this has already occurred.

 What is a published schedule?

500

This must be done before “Save Schedule as Template” becomes available.

What is saving the schedule?

500

This feature allows a commonly used schedule to be reused quickly.

What is a Schedule Template?

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