WFS Basics & Navigation
This is the first screen employees see when logging into WFS.
What is the Hub (Home screen)?
This is the only task that will affect Required Hours when scheduling.
What is Clerk?
This feature sets an employee’s standard or continuous availability.
What is an Availability Template?
This menu is used to view and print schedules.
What is Schedule?
This tool lets managers post open shifts for employees to pick up.
What is Shift Management – Shift Offers?
This Hub feature gives managers quick access to employee timesheets that need correction.
What is the Exceptions quick view?
Managers use this calendar to view one direct report’s schedule at a time.
What is the Employee Calendar?
Employees are expected to maintain this, but managers can update it if needed.
What is the Availability Template?
True/False - Unassigned shifts will NOT appear on a published or printed schedule?
What is True?
If posted shifts are not set with this task, employees outside of their base store will not be able to see it.
What is the Open Shift task?
True/False - Time Off Balances show current balances as of today but excludes future approved time off.
What is True?
This is the only Task that is granted to employees across all stores within a division.
What is the Open Shift task?
This feature allows one‑time adjustments without changing the main template.
What is Availability (ad‑hoc availability)?
When creating a schedule, these are 3 starting options available.
Any 3 of the 5 - What are Create Using Template, Create/Copy from existing schedule, Create from blank, Create using Optimizer or Create using Optimizer and Template.
Bonus! - Standard will be Create/Copy from existing schedule
Employees must do this to pick up an open shift.
What is Request Shift?
Employees can request time off quickly using this Hub shortcut.
What is the Request Time Off quick action card?
This simple keyboard function can be used to print any calendar even if a print button does not exist.
What is Ctrl+P?
True/False - Employees cannot add split availability on a single day.
What is False?
This step makes the schedule visible to employees.
What is Publish?
True/False - Unassigned shifts automatically become posted shifts for others to pick up?
What is False?
This Hub feature shows pending approvals for managers and staff.
What is the Assistant?
Assigning this task can be an indicator that the employee is still available to provide coverage on other shifts.
What is the Flex task? or What is the Extra Relief task?
Changes to availability will not apply if this has already occurred.
What is a schedule has already been published?
This new option for Scheduling exists but lacks some functionality so will not be the primary tool at go-live.
What is the Schedule Editor?
This report will give Division Staff a view into the status of Published Schedules for the division.
What is the Schedule Status Summary Report?