Systems
Casework, Articles, Marketplace-You, OMNI status change.
Salesforce
UPC have X numbers
12 numbers
This tracks your time / reliability
Omni-Channel
Shelving and Category updates go to
Incorrect Item Categorization queue
Freeze Frame should be on which column only
SKU column (Column D)
To check the weight of a shipment.
Investigate Shipment Disputes(WFS Ops)
Product ID Type (4)
UPC, GTIN, Item ID, SKU, EAN, ISBN
Hours to wait for item uploads.
4 hours
OMS, Tech Ops, OAR, L2
Jira
What must be used so other formatting is not copied over
Special Paste
To look at sellers account
Seller Center
SKU's can have up to how many characters
up to 50 (numbers and letters)
You must contact your supervisor if you experience any computer issues within XX mins
5 mins
Handles Short Ships and Wrong Fees
The Disputes queue/team
Promotional price must be at least what % lower than the "Was Price"
10% lower (9638)
Check PCP
Editorial
IT Phone Numbers
844-309-3088 / 479-273-8866
How long the Hazmat Review is.
72 business hours
Seller disagrees with refund to customer
WFS Support
If the rows are larger than normal, which formatting changed
Wrap Text
Unpublished Errors reason code
ATOM
Article number - Requirements for images
9378
How long will it take to no longer be visible on the website after an item is retired.
48 hours to fully retire
If we/the seller find the customer return to be a fraudulent return
Creating a fixit ticket
How many Variants Attributes are allowed
3