There's No "I" in Team
According to Dr. Druskat, when creating an E.I. team culture, there are nine of these.
What are norms?
Plays a central role in helping the brain process emotions.
What is the amygdala?
The three factors of emotional self-awareness.
What are: self awareness, self-assessment, and self-confidence?
The trait that describes an ability to look outward to learn about and appreciate others.
What is empathy?
The four major components of emotional intelligence.
What are self-awareness, self-management, social awareness, and relationship management?
These should be scheduled at predictable intervals.
What are performance discussions?
The number of seconds you have to gain control of your emotions.
What is six seconds?
We all need to be aware of these potential blind spots.
What are hot buttons or triggers or pet peeves?
This social cue is recognized as the most impactful in interactions.
What is body language?
You're curious about people, you recognize your strengths and opportunities, you pay attention, you get along with others, and you show empathy.
What are characteristics of a high E.Q.?
Being thoughtful about creating a comfortable environment and encouraging team members to share their candid viewpoints.
What is Support Expression?
Once the information hits the amygdala, it initiates this response.
What is fight or flight?
The process of being honest and reflective about your areas of strength and areas of opportunity.
What is self-assessment?
A critical ability to survey, assess, and navigate the institution.
What is organizational awareness?
Illustrates individual contribution, teamwork, and growth.
What is the Gallup Engagement Model?
Creating a communal workplace where every members experiences psychological safety and trust.
What is How to Demonstrate Care?
The rational part of the brain.
What is the prefrontal cortex?
Encompasses the ability to self-regulate, adapt, show motivation and positivity, and achieve individual results.
What is self-regulation?
Someone who challenges and challenges others to grow.
What is a coach?
These two social science researchers coined the term, "emotional intelligence."
Who are Mayer and Salovey?
The true outcome of team E.I.
What is Social Capital?
Letting your emotions get the best of you in a situation.
What is an amygdala hijack?
This Greek philosopher is the basis for the title of this category.
Who is Socrates?
"Seek first to understand , then be understood" is a practice that will likely help with this.
What is conflict management?
This Harvard professor and researcher wrote the book, "Primal Leadership", and is considered to be the pre-eminent expert on E.I.
Who is Daniel Goleman?