Potpourri
Opportunities
Processes
Product
100
Nick Mehta
Who is Gainsight's CEO?
100
I want to get input on best practices for communicating with our SMB customers and how to most effectively use Gainsight to do that.
What is Community?
Ask questions, discuss best practices and share ideas with other customers in Community!
OR
What is my COM?
100
I don't know the SLAs for my Support tickets.
What is Support?
OR
What is my COM?
100
I'm building a CTA and have a quick question about a step to create the rule.
What is Support? Use Chat for quick or relatively simple questions!
OR
What is Community or GainsightGo?
200
276 of these are in prison in Missouri
What is a Steve Davis?
200
I'm thinking of implementing Relationships and want to talk about options.
What is my COM?
If it is not included in your contract, the COM will involve your Customer Account Manager (CAM)
200
I'm not satisfied with how our data in Gainsight is set up. I can't see or report on usage data for one of our products.
What is my COM?
Start with your COM to determine options. You my need a SOW if a Professional Services project is required to add usage data.
200
I'm getting a weird error message when I try to run a report.
What is Support?
You may have run into a bug and Support can help determine if that is the case.
You can also check http://status.gainsight.com/ if you think there might be a product outage.
300
Roaring 20's Party
Aircraft carrier party
Ferris Wheel
Vanilla Ice
Taylor Swift impersonator
What is entertainment Gainsight has had at Pulse?
300
I need help revising configurations for some reports in my manager dashboard and understand options for how they display.
What is Office Hours?
300
I want to opt out of automatic Gainsight releases.
What is Support?
300
I'd like users to see Opportunity information while working on relevant CTAs in my Cockpit but I am not sure how to create a Linked Object.
What is Office Hours?
OR
What is GainsightGo? If you can't find the answer and don't want to wait for Office Hours, Support can guide you to documentation on Linked Objects in GainsightGo
400
An exam for you to take as a credential to add to your professional profile, once it becomes available.
What the Gainsight Certified Administrator Exam?
NXT is coming soon!
400
I want to send a survey out to prospective customers and see the results in Gainsight, so I can trigger CTAs.
What is Community?
This would be a product enhancement request. If you aren't sure if Gainsight has a specific capability, ask the Community or your COM.
400
I have questions about my contract and what is and isn't included.
What is my COM?
(or CAM)
400
My rules are taking too long to run and I want to optimize them.
What is Gainsight Analyzer?