QSI
Insurance
Dental 101
Scripts/Financing/QA
Trivia
100
DFW shares two environments QSI.
What are/is HDC and CAS
100
The three words that identify DMO.
What is Dental Managed Organization
100
The name of type of Partials we offer here at Smilebrands
What is flexite
100
Script that is read prior to giving an estimate.
What is Ball Park script.
100
America's Footbal Team
What is/are the dallas cowboys
200
For Patients 17 & under, you must fill out this line in a certain program.
What is line 3 in comma 1.
200
We accept Medicare as long as they have dental coverage through an additional plan.
What is/are Supplement and Rider.
200
Crowns, Fillings, Root Canals and Inlays/Onlays are certain type of treatment
What is Restorative treatment.
200
The in-house financing that we offer
What is SBF (Smile Brands Financing)
200
The birthdate of the infamous Antonio
What is 2-10-84
300
The order of programs in which a PSR goes through to set up an appointment from "cradle to grave". (List the all the programs used in order as if the Patient is existing and hasn't been seen in over a year)
What is comma 2-3-9-15-14-1-11-16
300
The form that must be sent to the new location when a Patient would like to be reassigned to another location.
What is an eligibility form
300
The whitening system that uses an Ultraviolet Ray heat lamp.
What is Zoom
300
The QA a form is based off of our Company's Principle and broken up into three parts.
What is Greeting Guiding & Gratitude
300
The employee who will be assuming Dee's role.
Who is Carmen.
400
There are two markets/cities in the CAS environment for comma 1 -->line 10 that you must enter a doctor number in order to save comma 1.
What is/are SA (San Antonio) AUS (Austin)
400
The DMO portion of United Healthcare
What is National Pacific Dental
400
Treatment that consists of removal of bacteria and their toxins, tartar, and diseased deposits from the surfaces of tooth roots by scraping full length of the tooth surface, down to where the root, gum, and bone meet.
What is SRP (Scaling Root Planing)
400
The 3rd Party Financing company that we offer first.
What is Care Credit
400
The job position in which Antonio started as here with Smile Brands.
What is front desk/PCC
500
The General Ortho Doctor number used in CAS and their Appointment Type Codes to search for availabilities.
What is 21+ Center/Location #; OC & CN
500
The appointment type you must schedule under if for any reason the PSR cannot identify if the Patient has a DMO or PPO
What is an ME...if no MEs, use FE
500
Patients that ask for treatment right off the back, they are to be asked a specific question before moving on.
What is "when was your last dental visit"
500
The overview that is used to describe the their visit
What is the first visit overview script.
500
The husband of Kim Kardashian.
Who is Kanye West
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