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I have a sick child at home.....
See your Counselor to determine if you are eligible for leave.
A student asks me to pick them up something from McDonald's while I am on my lunch break.
We are not allowed to do any personal errands for students at any time.
I had some items stolen from my room.
Report it to your Residential Coordinator/Advisor and Security.
I need to complete a resume.
You can see your Counselor, CTT Instructor or any CTR Staff: Mrs. Kittrell, Mrs. Hinton or Mrs. Fisher.
My Instructor is having a bad day and is disrespectful or unprofessional to their class.
Discuss with your Counselor so they can report it to the Instructor's Supervisor to mediate the situation.
I don't have a key to my room
Contact your Residential Coordinator/Advisor or Dorm Supervisor.
I am struggling in my Math or Reading classes.
See Mr. Whitaker about getting scheduled into tutoring or attend open tutoring days.
I want to do an allotment for my child.
See Student Records in the Administration Building during open window times.
I want to be in Grad-90.
You will be scheduled into Grad-90 when you are anywhere from 60% - 80% in your trade, and complete with HSD/TABE. For additional information, speak with Mrs. Kittrell, CTR Coordinator or Mrs. Fisher, CTR Supervisor.
Staff are discussing my personal business with other staff or students.
Contact your Counselor who will report it to the appropriate staff (Supervisor, HR, etc.)
I feel like I am being bullied.
Contact your Counselor or any Security Staff available to report it.
My CTT Instructor is not updating my eTAR.
Discuss with your Instructor. If you have additional questions share them with your Counselor and you can also email Ms. Henry, CTT Manager (henry.amie@jobcorps.org) with additional questions or concerns.
I didn't receive my pay on my PayCard.
See Finance in the Administration Building during open window times.
I did not sign the MAC (Morning Accountability).
Go to Records in the Administration Building immediately (before 8 am) to sign.
I need a new trade uniform.
See your instructor who will complete a uniform request to take to the Property Department.
I feel like a Staff Person is being "petty" or disrespectful toward me for personal reasons or because of a prior disagreement.
Notify your counselor and arrange a mediation between staff, student, counselor and department supervisor/manager.
My schedule is not correct.
See Mr. Whitaker, Academic Manager or Mrs. Poteat, Testing Coordinator in Academics.
I don't feel well.
Go to Wellness during sick call from 7 am - 7:45 am or after the training day. If it is an emergency your Instructor will contact Wellness to see if they are available.
If a student wants to openly discuss a negative situation regarding other students involved.
Don't get involved in a group discussion, speak with the student one on one or refer them to their counselor.
At the end of the day, a Staff Person tells me I am not in the proper attire but no one else all day has said anything.
Apologize for the inconsistency in staff redirection, but you must follow uniform requirements during the training day.
I don't have any winter clothes and need emergency clothing.
Contact your counselor for additional resources and support for emergency funding.
I want to use some PTO days.
See your counselor to request Paid Time Off.
I have special dietary needs.
Let your Counselor and Wellness know your needs and talk with Food Services Manager, Mr. Banks to develop a plan to meet your needs.
I want to get my projected separation date changed.
See Mrs. Fisher and she will discuss with Ms. Staley.
I want to know how much pay I will get for doing Work Based Learning.
WBL pay is $5 per day with an additional CSSR pay opportunity: 5s=$5/day; 4s=$3/day and 3s=$1/day. See Mrs. Hinton for additional information.