Claims & Coverage
When a Ni is not at fault, this type of claim should be filed.
What is a record only claim?
This process direct bills SF and ensures there is a life time warranty
What is SS (Select Service)?
When a driver is not listed, this has to be confirmed before setting up coverages
What is permissive use?
When a MI loss occurs, this coverage can waive the deductible
What is GJ coverage?
This process helps ensure the NI can receive a electronic payment
What is Digital Pay?
This 3 letter claim code needs to be updated in MAX before repairs begin
What is U-L-C?
This type of coverage protects against damages caused by uninsured drivers.
What is uninsured motorist coverage?
This process allows NI to submit photos for an easy estimate option.
What is photo estimate?
What is Property Complex?
This is the term for the amount the insured must pay out-of-pocket before coverage kicks in.
What is a deductible?
If a customer refuses an ETL, this letter must be sent out
What is ETL refusal letter?