Disclosure
Left message
"This is Synchrony calling for [Customer name]. Please call us back 855-844-0114. Thank you."
No promise
10 days
Tag KSALRAN2 (CC) making a one time pymt.New tag?
IRU:UNSECPAY
RPC on the line requested to STOP calling
Bonus: Important next step?
IRU:CADA
Bonus:dialer exclusion
Login into FD
FDSN & FDSN
Opening greetings on IB calls
"Thank you for calling Synchrony Bank, my name is (name) and this call will be recorded. May I have your full account number or ssn?"
Single Speedpay
10 days from payment
Tag INTSECSR (loan) - making a one time pymt
IRU: SECPAY
3rd party stated CH passed away
Bonus: Where do you xfer to?
DECEASED:NOTIFIED
Probate:844-365-1944
Login into VP
VISPROD
Opening greetings on OB call
"Hi this is [Collector name] from Synchrony Bank calling on a record line. Is this [Customer name (first and last name, including suffix)]?"
Multiple Speedpay w/remainder balance
10 days from first payment
Tag APYPWRK- Paying balance in full
AGENCY: AGYPPAY
Ch has filed for BKO
Bonus: Where do you xfer to?
BKRPTCY:PENDING
SCP: 800-552-5239
Screens to unlock notes (FD)
CIS- CMS ALL
Mini Miranda
"This is an attempt to collect a debt and any information obtained will be used for that purpose."
Paid in Full (PIF)
10 days from payment
Tag AGYQWRK- no promise
Tag will remain the same
This is not my account! I have never applied for this card!
Bonus: Where do you xfer to?
IRU:FRAUD
Bonus: Fraud
Screen to unlock notes (VP)
ASRS then A to activate notes
POA-24 hr verbal authorization
Do you give verbal authorization to (name) to discuss, negotiate, and settle this or any of your accounts on your behalf?
Multiple Settlement/BIF
10 days from first payment/10 days from payment
Tag AGYMWRK- Ch accepted a settlement
SETTLEMNT: REQUEST
My payment has posted on my bank statement and not reflecting on this balance
Bonus: Where do you xfer to?
DISPUTE:PAYMENT
Bonus: SCP 800-552-5239
Removing phone number on FD
NM EP