General
A person who visits a place for leisure or holidays is called a ______.
Tourist
Before boarding a flight, you need this document with your name and seat number.
(Boarding pass)
A small, inexpensive place to stay, often with shared rooms, is a ______.
This word means the first small dish before the main course.
(Starter / Appetizer)
When you arrive at a hotel, the staff says this word to greet you.
Welcome
This word describes a famous building or monument like the Eiffel Tower.
Landmark
Where do you go at the airport to leave your luggage before the flight?
(Check-in counter)
What is the term for the hotel service that brings food to your room?
Room service
If you pay one price for unlimited food and drinks at a hotel, it is called ______.
(All-inclusive)
If something was wrong with your food or room, you make a ______.
(Complaint)
What do you call a detailed plan of your trip, including times and activities?
Itinerary
This is a long trip on a ship for pleasure, sometimes lasting weeks.
(Cruise)
A luxury hotel by the beach with pools, restaurants, and entertainment is usually called a ______
Resort
What do you call money you leave for the waiter after eating?
(Tip / Service charge)
When a guest shares ideas to improve the service, it is called a ______.
(Suggestion)
When you visit different famous places in a city, like museums, monuments, and parks, what are you doing?
Sightseeing
What’s the difference between departure and arrival?
(Departure = when you leave; Arrival = when you get to a place.)
Explain the difference between check-in and check-out.
(Check-in = when you arrive and register; Check-out = when you leave and pay.)
What is the difference between local cuisine and buffet?
(Local cuisine = traditional food from the area; Buffet = a style of serving with many dishes where you serve yourself.)
What is the difference between feedback and recommendation?
(Feedback = opinion about the service; Recommendation = advice on what to do or choose.)
Use one of these words correctly in a sentence:
Package tour
Travel agency
Good!
Use round trip ticket and ferry in one sentence about a past travel experience.
(Example: “I bought a round trip ticket for the ferry to Cozumel.”)
Create a short review using amenities, suite, and reception in the past tense.
(Example: “The suite had excellent amenities, and the reception staff welcomed us warmly.”)
Describe a full meal using menu, main course, dessert, and beverage in the past tense.
Example: “I read the menu, ordered a chicken main course, enjoyed a chocolate dessert, and drank lemonade.”
If a guest says, “I was very happy with the service and everything met my expectations,” what word describes this feeling?
Satisfaction