Quality
Safety
Professional Practice Model
Best Practice
Satisfaction
100
We receive this information quarterly and it includes: quality, satisfaction, efficiency, and best practice scores.
What is the Unit Based Scorecard
100
This hospital-wide committee meets monthly to discuss safety issues throughout the continuum.
What is the patient safety committee.
100
This well known theorist has been to Winter Haven Hospital many times since 1992.
Who is Dr. Jean Watson.
100
This simple solution prevents infection
What is hand hygiene
100
Registered nurses are surveyed yearly using this national survey tool.
What is the NDNQI Nursing Survey
200
The hospital created a Rapid Response Team, now we have a new focus on recognizing this serious complication before it advances into shock.
What is sepsis
200
How do you participate in assignments?
What is discussing patient acuity with the charge nurses. What is notifying of need to change assignment from team to primary. What is the effort to keep continuity of assignment from day to day.
200
Jean Watson has developed 10 of these guiding principles.
What are the caritas processes
200
How are new-grads oriented?
What is 10 week orientation, multiple preceptors, weekly meetings with managers, decreased assignment load and no floating for 6 months.
200
CMS reimburses us if we have inpatient satisfaction scores meeting their benchmark. What is the tool we use for the survey?
What is HCAHPS
300
How are you involved in our unit's quality data?
What is staff meetings, PNPC, bulletin boards, safety briefings, involvement on committees, management open door policy.
300
What intervention has been implemented based on our fall meetings?
What is the posey alarms
300
What 3 groups are at the heart of the Professional Practice Model?
Who are the patient, the family, and the community.
300
How is certification supported by the organization?
What is payroll deduction, pay differential, study materials made available.
300
How are you recognized on the unit level?
What is Daisy Awards, spot awards, recognition during safety and staff meetings, magnet moment cards.
400
What quality improvements have we implented that improved patient care?
What are bedside report, posey alarms, bladder scanner, hover mats, sit-to-stand, life pak 20, doppler, stationary WOWs, new spectralinks, computerized charting, new thermometers, poster presentation at 2012 research conference, charge nurse rounding, decreased assignments for night shift charge nurse.
400
What are acceptable indications for a foley catheter on our floor?
What is skin breakdown, urology consult, retention, urinary obstruction.
400
Name 3 changes the PNPC has been involved in:
What is CNA handoff, posey pilot, bedside reporting.
400
How is advanced education supported by the organization? How many are being supported?
What is tuition reimbursement, flexible scheduling. What is 17 employees on our floor.
400
What is an example of inter-department teamwork that resulted in improved care?
What is pharmacy doing the Med Rec, STAR nurses housed on unit. What is PT doing therapy, ET team, daily rounding by IV team, infection prevention and isolation needs.
500
What are the 9 indicators for our HCHAP scores?
What are nurse communication, Dr. communication, room cleanliness, quiet at night, staff response, pain management, communication on meds, discharge info, and overall rating
500
What ancillary resources are in place to provide increased time for the RN at the bedside?
What is pharmacy, IV team, STAR, ADT, phlebotomy, transport, PT/RT/OT, orderly, Rapid Response team, fall team, code team, EKG, care management, social services.
500
How can you be involved directly in positive changes on the unit?
What is the unit-based professional practice council.
500
What are the advantages of being a magnet facility?
What is higher nurse satisfaction, participation in decisions, lower mortality rates, decreased turnover, organizational focus on nursing, increased focus on quality outcomes.
500
How has the collaboration between physicians and nurses improved?
What is physician-sponsored celebrations. What is rounding with the physicians.
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