Scenarios
Description
A Rang Sam
(Anagrams)
2 words
Riddle me this..
100
I generally manage my account online. Can I do the same things via the mobile app?
What is the My Verizon IG?
100
Provides instructions for changing a mobile number and whether a fee applies.
What is the MDN Change Inquiry Guide?
100
Rat Ferns (1 word)
What is Transfer?
100
No service.
What is the Troubleshooting Wizard?
100
Voice overage charges can be a real pain, Open me up and I'll help you explain.
What is the Billing Assistance IG?
200
I can't find my phone and need to suspend the line temporarily.
What is the Suspend/Reconnect IG?
200
Provides the before, during and after steps to activate a device.
What is the Device ID Change IG?
200
My Na Pet (1 word)
What is Payment?
200
I moved.
What is the Address Change IG?
200
Competitive comparisons Coverage and speed For all of these questions I've got what you need.
What is the 4G General Info IG?
300
I need to activate my old phone temporarily.
What is the Device ID Change IG?
300
Offers information on billed charges, including proration, overages, fees, etc.
What is the Billing Assistance IG?
300
Adapted Suits (2 words)
What is Data Disputes?
300
Authorize Jimmy.
What is the Account Manager IG?
300
Everyone loves to save Like Rita, Ronnie and Dave Enrolling is easy for George and for Weesie U can help, I’ll show you the way.
What is the ELEU/RYL IG?
400
I have a friend who is moving to Germany. Will it cost me anything additional to call her?
What is the Global/Int'l Wizard?
400
It provides a step-by-step process to effectively resolve technical issues or to set up devices and features.
What is the Troubleshooting Wizard?
400
Rib Rent Pill (2 words)
What is Bill Reprint?
400
Shady business.
What is the Fraud Awareness IG?
400
Unsure shoppers costing you your rev-gens? We’ll seal the deal I’ll even give you the questions.
What is the Right Device/Accessory IG?
500
I recently ported out my line but want to port it back. Can I do that?
What is the Disconnect/Reactivate IG?
500
Explains the functions and processes available to handle online.
What is the My Verizon Inquiry Guide?
500
Seaward Unsafer (2 words)
What is Fraud Awareness?
500
Liechtenstein bound!
What is the Global / Int'l Wizard?
500
It’s old or it’s broken They just want a new one, no jokin
What is the Device Replacement Wizard?
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