Should you go up to the customer?
What are you suppose to do?
How would you respond?
100

If a customer is looking around for someone to help... 


yes! ( if you see someone looking for a worker, it is always good to ask if they need help!)

100

If your boss tells you to greet the customers

" good morning", " how are you", "is there anything I can help with?" 

100
Customer says "Can you help me?"

"yes, what do you need help with?"

200

If the customer is working on a project on his/her computer

no (it seems like the customer is busy and want to be alone)


200

If your boss tells you to organize the clothes

hang up the clothes, fold them... 

200

If a customer says "I can't find my size for this shirt, do you have more?" 

"let me look in the back, whats your size?"


300

If a customer cannot find an item 

Yes! ( it can be good to ask if they need help finding something)

300

if you are not sure what you are suppose to do during work

Ask your manager

300

how would you say goodbye to a customer? 

"thanks for shopping with us!", "hope to see you again", "have a great day"...

400

If a customer is on the phone

no ( when a customer is busy, it may not be a good idea to come up with them) 


400

When a customer asks for the manager 

find the manager and bring the manager to the customer if he/she is free

400

How would you start a conversation with a coworker? 

"hi, how are you?" "how's your day", "how was your weekend"

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