Employment Insurance
Timothy calls the centre, and is very frustrated after seeing the decision made regarding his reason for separation on his my service Canada account, as he paid into EI for many years. Timothy is urging to have this decision appealed. What form does he need to fill up to have this decision reviewed by the commission?
INS 5210
Carole filed an application for benefits on June 6 2025. She ended her position with Hudson's Bay due to a company closure, however she received a large severance package from her employer that she is calling to notify us of, the amount is indicated on her ROE. She is ecstatic after hearing her severance pay will not be allocated! Yay, she says. However, The temporary measures do not require an allocation to be input, what date do the temporary measures begin and end?
Mar.30th to Oct.5th
Katherine calls the call centre after uploading her medical certificate to her MSCA. She is waiting to have her note updated to continue receiving sickness benefits. However, the medical note is considered unacceptable as an SROC mentions that on file. Katherine is mad, What form can Katherine download and have her doctor sign as an alternative?
INS 5140
Margrett called the call centre as she was unable to complete her latest bi-weekly report. She was asked to call the call centre for more information. Upon further fact-finding it was determined that Margrett earned work and wages from her neighbor Louise. Louise asked Margrett to alter a dress for her Sons wedding. It is determined that she is not self-employment nor does she have a business, she was trying to help her friend. What checklist should be filled up with Margrett for these earnings? How manty self-employment checklists are in the CRT?
Working for a friend and two
John started his claim in 2024, however due to an allocation of severance pay he has not filed any reports since his severance pay would exhaust sometime in June mid June 2025. John excitedly called and said he tried doing his reports as he was advised but a Failure to report is present on the summary tab in FTS, what should john do?
File an Application
Daniel and Sarah called the call centre to change their parental benefit type from Standard to Extended. Sarah's Maternity benefits came to an end on June 7th 2025. They have since received their first two weeks of benefits for the period of June 8th to June 21st on the 23rd of June. Can they change the parental benefit type?
No