Priya works with Shawn to create a team dashboard which is then shared with the department and is adopted by individual teams.

Penelope is looking to career path to other departments. She sets up shadow sessions and networks with other departments on a bi-weekly basis.

Presenting in a QBR 

Dora's sales rep and Dora noticed that their client was spending $2,500/month. Dora pulled data from Analytics demonstrating over the past quarter, more budget receives better performance. My sales rep and I pitched FE, and the client agreed to $3,000/month.

Yael set up weekly 1:1s with her sales rep to go over accounts and strategize. 

This quarter, Maria set up a team power hour on churn because this is a huge KPI focus. Collectively, our team made 100 contacts within the hour.  The next week, our churn rate decreased by 1%.  

Peter completed his Product certifications for the quarter. 

You got all 5's in your CSAT!

Shane is always sharing product updates with the team in team meetings and emails.

Rihanna started her product certifications but never finished before the quarter.

Moana has great ideas to push KPI goals but never completes them.

You got all 5's in your CSAT and you made a department wide guide with tips and tricks!

Peter does not have weekly 1:1s with his reps and often ignores their calls and pings.

Dadellion took an Excel course and made a jeopardy game to teach the basics of jeopardy and it was shared throughout the company.

Drake gave the client recommendations on their job title after the client expressed their lack of candidates.