Things with the telephone
To connect someone to the other line
to put someone through/passer quelqu'un au téléphone
You want to call someone, you will...
What is ring up someone, or dial a number
(donner un coup de fil/composer un numéro)
Followup
the act or an instance of following up
en français: suivre
e-mails have been around longer than social media (T/F)?
True
Rose: Hello, I am calling in regards to Daisy's Flower shop. Would be interested in learning more?
What is: I would love to hear about more/(formal phone call)
or
I am not interested today. Thank you for your phone call.
Another way to be 'disconnected'
To be cut off (être coupé (communication téléphonique)
You forgot your airpods/earphones, you do this to hear louder.
What is put phone on speaker.
Additonally/Furthermore
in or by way of addition/ further
better word for 'also' (to add more)
________
en français:
de plus, en plus
en outre, par ailleurs
How do you typically start when writing an email at associates at work?
Dear (last name)/Hello (last name)/Good Morning (last name)/Good Afternoon (last name)/Good Evening (last name)
Cindy: Hello is Rick there? It's Cindy calling?
What is: Ah yes, Rick is here, let me grab him for you.
What is: Rick is unable to get the phone right now, can I take a message?
When the merchant needs to check something, or look at something they will...
...put you on hold
Someone calls asking for you, instead of saying 'It's me' you might want to say____to sound fancy/professional
What is speaking?
Deadline
A date or time before which something must be done
en français: date limite
How do you typically send emails to friends at work?
Dear (first name)/Hello (first name)/Good Morning (first name)/Good Afternoon (first name)/Good Evening (first name)
Dear Mr. Smith,
We are having a business meeting Tuesday. Can you please fill out this link to let me know if you are attending or not.
Sincerely,
Erica Williams
Assistant at Pages.com
Tuesday-Friday
8am-5pm
What is:
Dear Ms. Willams,
I will followup with your e-mail as soon as possible. Thank you for sending it my way.
Best Regards,
Patrick Smith
Senior Coordinator
Monday-Thursday
9am-4pm
A group call or a ____ call with all your colleagues
What is conference call?
You call your assistant, the call does not go through...you are asked to put a message into this.
What is voicemail?
Attachment
a separate document or file that is included and sent with an electronic message
en français: pièce jointe
You generally send formal emails/calls on...(two answers are needed/if both are right, you get a bonus)
Business days, Monday-Friday
Business hours, 9h-17h
Hello Mr. Voy, this is Ms. Patterison calling about an overflow issue. Would it be possible to discuss this matter now?
Hello Ms. Patterson, I can pencil you in for a conference call with my assistant to discuss the matter.
-------
Hello Ms. Patterson, we can discuss the matter at this moment. Let me add my assistant to the call.
You might do this if your background is noisy, distracting or you want to appear professional.
What is mute the mic?
You are speaking with the doctor, they want to schedule an appointment with you, but you are unsure about the date, you will--
What is double check the date?
File
a collection of related data records
en français: fichier
Promotional mail contains....
Hello Mr. Klaws,
Can you please put in order of 100 sandwiches, 50 bags of chips, 10 bottles of cola and water for our lunch meeting on Friday. I want it from Lorenzo's. Thanks.
What should Mr. Klaws attach to the email to his boss?
What is invoice of the purchase and confirmation of retrieval.