Door #1
Support and assistance with codeshare and partner issues
GPS - Global Partner Support
Only customers with a Customer Care case number
Customer Care
Bookings of 10 or more paying passengers (9 adults, 1 infant does not qualify)
Groups
0800-2000 EST M-F; Closed on Holidays
Post Travel baggage inquiry with a File Reference number
Baggage/Baggage Diamond
Multiple forms of payment
GTS - Global Ticketing Support
Human Remains Only
Cares (Delta Cares)
Award ticket redeposit due to IROP/Schedule Change & miles are needed to issue a new ticket
SMAS - SkyMiles Account Support
Issues with redeeming or reissuing award tickets
GTS Sky Awd Maintenance
Delta offers special discounted fares to patients traveling for medical reasons from the U.S. and Canada. Name the participating locations.
The Mayo Clinic and St. Jude Children's Research Hospital's clinics and hospitals.
Customer has not received their Delta Choice gift card after 10 business days since request (or 48 hours for e-certificates)
Delta Choice Gift Card Support - Phone book
Email: support@deltachoice-giftcards
Assistance with KL/AF INF Tickets
Partner Ticketing Support
This phone contact routes to PSS specialists who can book flights if a meeting code has been established.
Meeting Network Delegates (Conferences and Events)
Customer wants to know who to contact with questions about battery requirements for Oxygen Concentrators.
Oxygen to Go
Customers with retail store purchased gift cards where the redemption code is scratched or unreadable
Advise the customer to send an email to deltagiftcards@delta.com with a picture of the gift card