Employee Relations
Community, Support Center and State Supplement versions of the employee handbooks.
What is the sum of the HR policies for Milestone?
EDs and Support Center
What are the positions the recruiting team are responsible to help fill?
milestone.leaves@milestoneretirement.com
What is the leaves email?
COVID should always be reported as a workers' comp incident?
What is it depends? In CA anyone who is positive for COVID is assumed to have contracted it at work. Other states we should attempt to confirm where exposure occurred prior to reporting.
4:00 pm pacific time
What is the cut off time for payroll following pay period end?
After the coaching conversation has taken place.
When do I present the discussion summary to the employee?
How a candidate formulates an opinion about your leadership and the company culture.
1.5
The number of team members who support ALL of the leaves at Milestone.
What is false? As the team who has a relationship with the team member you must stay in regular communication with the employee, claims adjuster and safety team about how the employee is progressing.
Merit Increase, Title change, Resignation, Termination, etc
What processes require me to fill out a Personal Action Notice (PAN)?
The thinking process that we go through, usually without realizing it, to get from a fact to a decision or action.
What is the Ladder of Inference?
Managing without Conflict - coaching conversations
What is the disciplinary philosophy of Milestone?
True or False - ADA only applies to employees who have been with the company for 6 months or longer?
False - ADA can even apply to applicants, there is no time limit.
Work performance is being impacted by an injury/illness that started outside of work?
What is possibly a Workers' Comp Claim? If an injury outside of work is exacerbated at work it must be reported and may result in a claim.
Humanresources@milestoneretirement.com and Payroll@milestoneretirement.com
Gives 100%. Intellectually and emotionally bonded with the company. Passionate about goals and company values. Go beyond job responsibilites.
What are the characteristics of a fully engaged employee?
Act. Listen, Respond to and solve problems. Be vulnerable and admit mistakes, Hold yourself and others accountable.
What are the keys to connecting with your employees?
True or False - An employee needs to give at least a 30 day notice to take FLMA?
What is False? Though we ask for a 30 day notices for scheduled surgeries we will not deny FMLA for a shorter notice.
1.5
The number of team members who support ALL of the W/C claims at Milestone.
What states that Milestone operates in where the inal paycheck must be delivered at the time of or immediately after termination.
Where are California and Oregon?
Regional Director of Operations
Who is the person a community should reach out to first for employee relations guidance?
Is a team sport.
What is recruiting?
True or False - Community leadership only needs to community the leave to HR, then we're done!
What is False? You may be asked to help contact the employee, relay that certifications are due. As the team who has the relationship with the employee you own the process for communication while the employee is out.
True or False - An employee who has a workplace injury/illness can refuse treatment or only go to their own doctor?
What is True? The Nurse Triage Line will recommend a treatment plan. The employee can refuse or state they do not want to visit that particular medical provider.
Payroll Spreadsheet
What is the new process as of 3/1/2021 to track payroll related items during the pay period?