Master Mind
What CSCD date is used when processing an intake application?
The 1st day of the month of the application date.
What screen details, indicate how individuals are related?
Relationship Screen
What screen will discrepancies populate?
Wrap-Up
What screen only populates for the primary person, but will update for everyone else in the household?
Living Arrangement
Which tool did we talk in class, but didn't show? Hint: Victoria stated you all thoroughly went over this during iLearn training, and used it to verify hh comp when prepping your case.
360 Case Review
What two tools are located on the home page of EBMNS, that are beneficial to use if you need additional information about a screen?
Page Help, & Tool Chest
How many times can a customer submit an application for benefits once they are denied?
There is no limit.
What must be completed if you select "other acceptable verification"?
Case Note: A red error message will populate, and you won't be to move forward until a case note is updated.
If your customer doesn't have a state issued id, what can be used to verify their identity within EBMS?
Lexus Nexus
What needs to be updated to change the person's name on an EBT card?
Primary Individual