Soft Skills
Difference between hearing, listening, and active listening?
Hearing - a passive and involuntary act
Listening - paying attention to what is being said or communicated
Active Listening - interactive and engagement while listening
She asked me if i was fine. I told her I was'nt but she did'nt believe me.
She asked me if I was fine. I told her I wasn't, but she didn't believe me.
Elvie was founded in _____, while Elvie Pump was launched around _______.
Elvie was founded in 2013, while Elvie Pump was launched around September 2018.
What are the other two ways of feeding infants that boomed before?
Wet nurses and milk formulas
3 tips when providing instructions
Shorten and simplify
Use transition or buzz words
Use effective questions when checking
your elvie pump, will be shipped tomorrow. For more products you may scroll(in/on/at) our Elvie website (in/on/at) www.elvie.com
Your Elvie Pump will be shipped tomorrow. For more products, you may scroll (in/on/at) our Elvie website (in/on/at) www.elvie.com.
What kind of brand is Elvie?
health and lifestyle brand
Hormones released in breastfeeding
Oxytocin for contraction and Prolactin for milk production through blood supply.
3 Levels of providing a positive customer experience
Effective
Efficient
Enticing
Hi Felipe. Thank you for contacting elvie Customer care. This is Jher, one of Elvies customer care experts
Hi, Felipe. Thank you for contacting Elvie Customer Care. This is Jher, one of Elvie's Customer Care Experts.
What kind of company is Elvie?
femtech
Give 4 benefits of breastfeeding for moms.
- Helps lose weight
- Helps uterus contract
- Lowers the risk of depression
- Prevents menstruation
4 Techniques to Build Rapport or to Ace your CSAT
Active Listening
Empathy
Small Talk
Assurance
Sahar our customer care expert will be happy to assist You
Sahar, our Customer Care Expert, will be happy to assist you.
Who is Elvie's Founder?
Tania Boler
Give 5 benefits of breastfeeding for babies.
Ideal nutrition
Antibodies
Reduces disease risks
Healthy baby weight
Makes children smarter
5 Es to Delivering Difficult Messages
Empathize
Explain benefits of resolution
Empower with choices
Embody positivity
Express apologies only when necessary
Elvie products including the Elvie Pump and Elvie trainer is essential tools for modern mothers.
Elvie products, including Elvie Pump and Elvie Trainer, are essential tools for modern mothers.
What is Elvie's mission statement? Explain the mission statement.
Taking women's tech out of the dark ages
What is mastitis?
flu-like symptoms with breast pain which is normally caused by hyperlactation