Who is who in the hotel?
Who carries luggage up and down?
Who selects wines for the wine cellar and advises diners on choice of wine?
Who types letters and sends faxes and mails?
The secretary
Who handles the cash, cheques and credit cards?
The cashier
Who takes drinks orders and serves wine?
The wine waiter/wine waitress
who prepares the diners' bills and takes payments?
The cashier
Who looks after flower arrangements and vases?
The florist
Wo lays the table, serves food and clears the table?
waiter/waitress
The gardener
Who bakes cakes and pastries?
The patissier/pastry chef
Who serves drinks at the bar?
The bartender
Who goes to the restaurant for a dinner and who stays at a hotel?
The guest 😎
Who welcomes new guests?
Who tidies the bedrooms?
The maid
Who ensures that the hotel is clean and tidy?
The executive housekeeper
Who stands in for the maître d' when he or she isn't there?
The second maître d'
Who supervises the waiting staff and deals with problems?
Maître d'hotel
Who organizes events for the guests?
The animator
Who advises diners on menus choice and takes diner's orders?
The chef de rang
Who makes the sauce in the kitchen?
The saucier/sauce chef
Who prepares cold food like appetizers and salads?
The garde manger/pantry chef
Who does basic food preparation like peeling and cutting vegetables?
The kitchen assistants/kitchen porters
Who does the washing up and keeps the kitchen clean?
The kitchen assistant/kitchen porter
Who takes charge when the chef is away from the kitchen and supervises other kitchen staff?
the sous chef/ second chef
Who manages the food preparation and cooking in a restaurant and plans menus, estimates how much food is needed and supervises the work of the kitchen staff?
The chef de cuisine/head chef