WHS BASICS (BSBWHS201)
This is the first thing you should check before using electrical styling tools.
Checking for damaged cords or faulty equipment?
This must always be checked before wetting the client’s hair.
Water temperature
This tool is most commonly used to dry hair to shape.
Blow dryer
This must happen before any salon service begins.
Client consultation?
You notice a frayed cord on a hairdryer. Your action?
Remove it from service and report it
This colour-coded safety sign indicates a mandatory action in the salon (for example, wearing PPE).
Blue mandatory sign
200
This protects the client’s clothing during a basin service.
Towel and waterproof cape
This brush creates volume at the roots.
Round brush
This question helps you understand how the client styles their hair at home
“How do you normally wear your hair?”
A client feels water running down their neck during basin service.
Adjust towel placement and head position
If water is spilled near the basin, you must do this immediately.
Clean it up and place a wet floor sign
This massage technique promotes relaxation and client comfort.
Effleurage movements
This technique smooths the hair cuticle during blow-drying.
Directing airflow down the hair shaft
This is why you repeat client instructions back to them.
To confirm understanding
Hair is frizzy after blow-drying. What may have been missed?
Correct nozzle direction or tension
This type of hazard can cause long-term injury from poor posture. Ergo.....
Ergonomic hazard?
This is why you must avoid scratching the scalp with fingernails.
To prevent skin damage or infection?
This product protects hair from heat damage
Heat protectant
If a client is unhappy with the blow-dry, you should first
Listen calmly and ask how you can improve it?
You feel back pain after several blow-dries. This is likely caused by:
Poor posture or incorrect workstation setup
If you see unsafe behaviour in the salon, this is your responsibility under BSBWHS201.
Report it to the supervisor or take action to make it safe
If a client reports sensitivity during shampoo, your next action
Stop immediately and adjust pressure or product?
Over-directing hair while drying can create what in its final shape
Volume
This approach ensures misunderstandings are avoided and the client feels confident about the service.
Showing a photo
A client with scalp abrasions arrives for a shampoo service.
identify and inform the supervisor