Clinical Skills
Which muscle is the preferred location for IM injections containing 2ml or less.
Deltoid
What is the term used for an individual that pays the premiums for an insurance policy?
Policyholder
How do you tell if a patient is established or new.
Patient must have had a "Family medicine" visit within the last 3 years.
Dress code for PSTM?
Dress Code for CSTM?
Black scrub top and bottom.
In the words of April, our Summit speaker...mind your____, ____, and ______
Mind, Body, Business
Set up for a pelvic exam
-Undress waste down
-blue chuck under patient
-pelvic light plugged in
-all 3 sizes specula available
-Lubricant available
-HTRX swab ready
-drape over lap
-wipes in room
The most important factor when choosing an insurance policy?
Choosing the correct claims address
Patient present with an outside CXR overread and provider asks you to scan it to the patient's chart. Where does this get scanned?
Under imaging/diagnostic
Historical
Identify-Chest Xray
Where to report phone, computer, EMR, and equipment issues.
Desktop help ticket icon
This pulse is MOST accurate.
Apical
The standard adult dose of Epinephrine.
The standard initial dose of Epinephrine for an adult experiencing an allergic reaction is 0.3mg
What is the difference in Medicare part A and part B?
A is for hospital, hospice, and skilled nursing facilities, B is for medical office coverage and outpatient care
Before submitting labs via interface, what must be done?
document specimen and hit "save"
Time off requests should be submitted how?
All entered in timeclock.
Requests should be submitted prior to the schedule being posted, if the schedule is posted it is your responsibility to find coverage or it is considered an occurrence.
What is EPIC-T
Excellence, Professionalism, Integrity, Compassion, and Teamwork
Laceration on left index finger arrives. Which numbing agent are you going to AVOID sitting out for provider use?
Lidocaine WITH EPINEPHRIN
This numeric code identifies a specific procedure or service
CPT code
What must be done to STAT referrals after you have scheduled the appointment?
DOCUMENT appointment and CLOSE order
Primary Care office, Walk In Care, and DPC clinic
TOILET PAPER ONLY
The AVERAGE style and size Foley catheter for healthy adult
16 french
A claim form can be sent to an insurance company in two ways what are they?
Mail and electronic
Workflow for documenting labs drawn @ WIC that were ordered by PCP within CHP.
IF you work half of your scheduled shift, you get paid for the entire shift.
If the office closes and you want to be paid for your shift, you must use PTO.
DON'T call us, we will call you. :)
How can you tell when a patient's preferred lab is QUEST.
The front office populates the preferred lab during check in.
Aetna, BCBS HK/HK+, Molina, UHC, Optima, Va Premier