General
Customer Service
Eligibility
Certification
Facilities
100

With this app, clients can manage appointments, view benefits and track purchases, use a shopping guide, view steps for uploading documents and receive reminders and updates.

What is myWIC?

100

The number of calendar days the following participants should be processed from the date they request services: pregnant women, infants under six months and members of migrant households who state they are leaving the Local Agency's service area within 30 days.

What is 10? (CS:2.0)

100

Birth certificate, driver's license, employee check stub with name printed on it, Texas WIC card, Voter Registration card, foster placement letter, loan papers, self-declaration form, housing rental agreement, Medicaid/SNAP/TANF letter/form 

What is proof of identification? (CS:5.0)

100

Either the completion date or refusal of this type of screening must be entered in TXIN before the infant has reached 9 months of age.

What is Midpoint? (CS:19.0)

100

These two posters dealing with participant's rights and appeals must be prominently displayed in the waiting area. For clinics without a waiting area, clinics must display them in the reception/entrance area. 

What is And Justice for All and Fair Hearing? (CR:2.0)

200

In this year, WIC was piloted and aimed at improving the health of pregnant mothers, infants and children in response to a growing concern over malnutrition among poverty stricken mothers and young children.

What is 1972?

200

The number of business days Qualtrics customer service tickets must be read and addressed.

What is 3? (GA:25.0)

1 day is best practice, 3 is the minimum.

200

A group of related or nonrelated individuals who are living together as one economic unit, with the exception of residents living in a homeless facility or institution.

What is family? (CS:6.0)

200

Q: At each certification the LA staff must have the participant or parent/guardian/caretaker read, or have read to her/him, the _______ and ________ of participants in the WIC Program, provide program information and the opportunity to register to vote. 

What is Rights and Responsibilities?

200

______ should be encouraged through the use of wall art and/or other visuals in the clinic and visibly represented as the normal way to feed all infants.

What is breastfeeding?

300

Returned Multi-user pumps should be _________ and __________ within 24-48 hours after retrieval?

What is inspected and cleaned?

300

Assist clients with belongings as needed; see clients at their scheduled appointment time or keep them informed of delays; be present in front of clients by not using personal cell phones; be proactive in resolving issues in the client's best interest are practices included in this policy.

What is The Essentials of Texas WIC Hospitality? (GA:25.0)

300

If an applicant is not eligible for benefits from one of these adjunctive programs, staff must ask if the applicant is a member of a household that is fully eligible to receive TANF or a member of  a household in which a pregnant woman or infant is fully or presumptively eligible to receive Medicaid.

What is SNAP, TANF, Medicaid? (CS:8.0)

300

Children certified for a year should be offered this type of assessment between the 4th and 10th from the certification date.

What is Mid-certification Assessment? (CS:32.0)

300

_____, ______, and ______ should be stored out of sight of applicants and participants except while being used as a teaching aid.

What is formula, bottles, and pacifiers?

400

These _____ _____ questions are required for child abuse reporting.

1. Child's partner is more than 3 years older than the child (required)

1.a. Child's caregiver aware but failed to make reasonable effort to prevent it (required if 1 is yes)

2. The act involved force or duress (required)

2.a. The perpetrator was a relative, household member or caregiver (required if 2 is yes) 

What is affirmative defense?

400

WIC services are provided to an applicant who is deaf or hard of hearing using _____.

What is Relay Texas?

400

For a pregnant woman who does not have adjunctive income eligibility and who does not meet the WIC income eligibility guidelines, increase her family size by _________.

What is the number of fetuses?

400

WIC clients should be offered a variety of this every 3 months. Some examples of these include individual counseling, discussion based groups, breastfeeding support group meetings, lessons with activities/videos, self-paced lessons, health fairs and online lessons. 

What is NE/NE options/NE contacts?

400

This phrase is used to describe the 4 steps in using the fire extinguisher: pull, aim, squeeze, sweep

What is PASS?


500

Attempt to retrieve overdue MU pumps ________ per week over a four week timeframe after the original or extended due date.

What is once? (BF:6.0)

500

Provide a private comfortable space that is easily located through signage for those wishing to breastfeed or pump in private is included in this policy.

What is The Essentials of Texas WIC Hospitality? 

500

This NEW field in TXIN, required at each certification, meets USDAs requirement to capture participation for each adjunctive program - SNAP, Medicaid and TANF.

What is "Is Participating"?

500

Staff must evaluate whether these types of facilities meet the following conditions: does not accrue financial or in-kind benefits from applicant's participation in WIC; must not be used in communal feedings; does not place constraints on the ability of the applicant to partake in WIC

What is homeless shelter? (CS:35.0)

500

Label _______ containers clearly and keep all __________ material out of reach of children. 

What is biohazard and hazardous?

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