9/16
Before reviewing shipment or tracking information on the FedEx website, CS should always do this first.
What is log into the FedEx account?
This is who we should contact with questions about defective or damaged returns for stock items.
Who is reverselogisticsresale@webstaurantstore.com?
Before contacting a specific person through Briefcase, CS should check this program for an Out of Office notice.
What is Outlook?
Before “Everything Everywhere All at Once,” Daniel Kwan & Daniel Scheinert directed “Turn Down for What” by DJ Snake & this rapper.
Who is Lil Jon?
FedEx automatically logs users out after this amount of inactivity.
What is 1 hour?
Starting September 30, this AI-powered shopping assistant will roll out to Platinum and Plus customers to help them find products through conversational searches.
What is Sage?
A new email template has been created specifically for warranty requests involving this vendor.
Who is Partstown?
These were a couple of songs included in Rihanna's 2023 Super Bowl halftime show.
What is "We Found Love" and "Umbrella"?
For a vendor-error reshipment, this is the preferred process.
What is a get a credit from the mfg and enter a $0?
Customers interested in large-quantity discounts can fill out this form to have their request reviewed.
What is the Request a Quote form?
The updated DS Reshipments process applies to full reshipments, but does not apply to this type of issue.
What are missing parts?
This actress said, "In the first Harry Potter film, if you watch carefully in some scenes, you can see me mouthing Harry and Ron's lines."
Who is Emma Watson?
When a vendor reships using the original PO, CS should contact this team and indicate whether the vendor is crediting the original invoice.
What is the DS team?
Holding this keyboard key in the Create Ticket modal allows users to select and create multiple ticket titles at once.
What is the CTRL key?
These islands are named after dogs.
What are the Canary Islands?
It’s the title of a Black Sabbath song or a Robert Downey Jr. movie.
What is Iron Man?
After the Admin Portal CS Tools update, users need to take this action for saved links because the CS Tools URLs will change slightly.
What is update their saved bookmarks?
This animal has the potential to be allergic to people.
What is a cat?
For a drop-shipped product with missing parts, the vendor should reship the parts using this PO, rather than following the new full-reshipment process.
What is the original PO?
Billie Joe Armstrong of this band lamented, "Wake me up when September ends".
Who is Green Day?