Office Knowledge
What is the technical term we use for a prospect?
What is a Lead!
Who is the longest running employee at Saga?
Vanesha
What does the term HVAC stand for?
Heating, Ventilation and Air Conditioning
What is the name of our sister property in Columbia?
Standard Columbia!
What is Saga's official start time for Lineup?
What is 9:30am
T or F: If a mail delivery driver does not have a code for the HUB locker, are we allowed to provide them with one?
True.
There were 2 promotions this year. Name the employees and the old/new titles.
Vanesha- ACM to CM
Monet- CM to LMA
Where is a P-Trap located?
Under the sink
What city & state is Landmark's official headquarters?
Athens, Georgia
How many beds and how many front doors does our property have?
760 beds and 400 front doors!
Name 2 of Landmark's 7 questions when on the phone with a lead?
Refer to calling card at desk!
There are 3 employees that live on site. Name them!
Monet, Anya, Briyonni
What kind of freon is used in central air conditioning?
R 22!
Name 3 of Landmark's service values: D.R.I.V.E
Dedication
Results
Integrity
Versatility
Excellence
Saga wasn't always Saga! Name 2 previous names before Landmark acquired us!
Aspyre
Younion
What day this month is the annual security training due?
The 11th!
Who is the only office employee that has experience in conventional housing?
Yana
The chlorine level in a pool should be maintained between what range?
1.0-3.0 ppm
Landmark owns 9 brands: The Mark, The Standard, The Retreat, The Station, Tradition, The Everstead, Legacy, The Met & SAGA. Which brand is the first one Landmark produced?
The Retreat
Name 5 vendors the property has used this year.
Refer to Vanesha
On move out day, a resident has to move out by WHAT time? For an extra $100, if they are not moved out by this time, how much is the holdover fee per day?
By 12 noon and the holdover fee is $150 per day!
Who is the RVP of Operations, RVP of Facilities and RVP of Marketing and Leasing for our portfolio?
Courtney Redmond. Trevor Tennant and Allison Evard
On which of the below appliances would you find a hot wire relay?
Stove, Fridge, Dishwasher or Hot Water Heater
Refrigerator!
A hot wire relay is a component that is used to control the flow of electricity to a specific part of an appliance. In the case of a refrigerator, a hot wire relay may be found in the compressor circuit, which is responsible for cooling the refrigerator. This relay helps to regulate the power supply to the compressor, ensuring that it operates efficiently and safely.
How many PAID holidays does Landmark recognize for FT employees? For an extra $100, what was the most recently approved paid holiday.
Juneteenth
There are only FIVE Saga's in all of Landmark. Name 3 of them OR name 3 states they are in.
Saga Columbia- SC
Saga Ann Arbor- MI
Saga Reno- Nevada
Saga Tallahassee- Florida
Saga Boulder- Colorado