Prepare for Departure
What are the three main components of Initial Training preparation?
Background checks, vaccinations, and packing guidelines.
When should trainees check in for their United travel flight?
24 hours prior to departure.
How long is United’s Initial Training program?
6.5 weeks.
How are base assignments determined?
By operational needs and trainee preference in seniority order.
What does A/C stand for?
Aircraft.
Before training begins, what are trainees expected to study and memorize?
Airline terminology and city codes.
How early should trainees arrive at the airport before departure?
Two hours before flight time.
What uniform must trainees wear during training?
Black bottoms, white button-up shirt, and United Blue Jacket.
What incentive do trainees receive upon graduation?
$1,000 completion incentive.
What does CA refer to in crew hierarchy?
Captain, identified by four stripes.
How many copies of each identification form must be brought to training check-in?
Two copies of each form of ID.
At which IAH location should trainees wait for their transportation shuttle?
Terminal C, Lower-level Door C105.
What are two examples of key skills taught during boarding process training?
Passenger communication and flight crew coordination.
How much is the weekly stipend during training?
$140 per week (must be accepted weekly).
What does CRM/TEM mean?
Crew Resource Management / Threat & Error Management.
Why should ID copies be made before arrival?
Hotels cannot handle large volumes of copying on check-in day.
What attire must be worn for ID photo day at check-in?
Business-casual clothing, jeans are not permitted.
Where is the IAH Clinic located for trainees who need medical exams?
Behind Baggage Claim #5.
How often are flight attendants paid after graduation?
On the 1st and 16th of each month.
Define DH.
Deadhead: transportation of a non-working crew member.
Which vaccination is required for trainees assigned to Washington Dulles (IAD)?
Yellow fever vaccination.
What are the emergency procedures while at the hotel?
Exit through the nearest exit, meet at the assembly area, call 911/9911, then notify Inflight Leadership.
What happens if a trainee becomes ill during training?
Illness protocols are followed, and the training center assists in managing health needs.
What program supports new hires during probation with monthly leadership check-ins?
DevelopingU Program.
What is ISAP, and why is it important?
Inflight Safety Action Program: improves safety through proactive reporting.