Name one difference between adjustment codes in auto post payments and Manual Post Payments
Answer: Adjustment codes entered in manual post payments do not reflect on the payment details in the patient account
How can you link a charge to a note again?
Refresh from Note button.
This filter should be left blank to include all sites/locations.
What is the Site/Location(s) filter?
Use this button to create a line in the Patient Account from the service/encounter clicked.
What is the 'Add Service Charge' button?
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Click on this dropdown menu to select Billing/Productivity Report.
What is the 'Reports' dropdown menu?
You can indicate a Note as being this type of session using a specific checkbox in the Work Areas.
This button is used to prepare and submit selected claims in a batch file.
What is the 'Submit SELECTED Claims' button?
If a claim has been stuck in ACK_Final status longer than it usually takes for a claim to process, what could be the cause?
ERA enrollment may still be pending. Inovalon relies on receiving an ERA to know the outcome of the claim and update the claim status.
Besides "Charges with any balance" and "all charges" what type of charges could you filter for in Manual Post Payments?
Charges with Outstanding Balances"
To retrieve claims for submission, you must fill in the range of these.
What are dates?
Use this button to revert to the old Billing/Productivity Report Search Form.
What is the 'Old Search Style' button?
This button is useful for updating the status of all encounters on the page.
What is the 'Refresh Status for All' button?
How can you distinguish between a claim that was clearinghouse rejected, payer rejected, or denied?
The claim status. "Error" for clearinghouse rejection, "Rej_Payer" for payer rejection, and "Denied" for denied.
How you record a payment before the charge is created.
Collect Pre-Payment
Leave this filter blank to include all patients in the report.
What is the Patient(s) filter?
Click this button to exclude non-billable service codes from the report.
What is the 'Set Default Search' button?
When this status shows, click the status to see what information is missing.
: What is 'Not Ready to submit eBill'?
Where can you view information on why a claim was rejected in the Inovalon portal?
You can find details about why a claim was rejected in the Inovalon portal under the Messages tab on the right sidebar when you pull up the claim.
How do you record a write-off for a patient balance?
Edit>Code Specific>Add Patient Adj
This button, when clicked, will prepare all claims that are in 'Ready to submit eBill' status.
What is the 'Prep Claims' button?
This button will load the Demographics window for editing.
What is the 'Edit Demographics' button?
Use this button to quickly fill out missing information for the encounter.
What is the 'Edit Work Areas' button?
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