What is That?
Filter and Claims
BP Report
Claim Status Management
Innovation
100

Name one difference between adjustment codes in auto post payments and Manual Post Payments

Answer: Adjustment codes entered in manual post payments do not reflect on the payment details in the patient account

100

How can you link a charge to a note again?

 Refresh from Note button.

100

This filter should be left blank to include all sites/locations.


What is the Site/Location(s) filter?

100

Use this button to create a line in the Patient Account from the service/encounter clicked.

What is the 'Add Service Charge' button?

100

BONUS 100

BONUS

200

BONUS 200 Points

BONUS 200

200

Click on this dropdown menu to select Billing/Productivity Report.

What is the 'Reports' dropdown menu?

200

You can indicate a Note as being this type of session using a specific checkbox in the Work Areas.


    • What is a Telehealth Session?

200

This button is used to prepare and submit selected claims in a batch file.

What is the 'Submit SELECTED Claims' button?

200

If a claim has been stuck in ACK_Final status longer than it usually takes for a claim to process, what could be the cause?

ERA enrollment may still be pending. Inovalon relies on receiving an ERA to know the outcome of the claim and update the claim status.

300

Besides "Charges with any balance" and "all charges" what type of charges could you filter for in Manual Post Payments?

Charges with Outstanding Balances"

300

To retrieve claims for submission, you must fill in the range of these.

What are dates?

300

Use this button to revert to the old Billing/Productivity Report Search Form.

What is the 'Old Search Style' button?

300

This button is useful for updating the status of all encounters on the page.

What is the 'Refresh Status for All' button?

300

How can you distinguish between a claim that was clearinghouse rejected, payer rejected, or denied?

The claim status. "Error" for clearinghouse rejection, "Rej_Payer" for payer rejection, and "Denied" for denied.

400

How you record a payment before the charge is created.

Collect Pre-Payment

400

Leave this filter blank to include all patients in the report.

What is the Patient(s) filter?

400

Click this button to exclude non-billable service codes from the report.

What is the 'Set Default Search' button?

400

When this status shows, click the status to see what information is missing.

: What is 'Not Ready to submit eBill'?

400

 Where can you view information on why a claim was rejected in the Inovalon portal?

You can find details about why a claim was rejected in the Inovalon portal under the Messages tab on the right sidebar when you pull up the claim.

500

How do you record a write-off for a patient balance?

Edit>Code Specific>Add Patient Adj

500

This button, when clicked, will prepare all claims that are in 'Ready to submit eBill' status.

What is the 'Prep Claims' button?

500

This button will load the Demographics window for editing.

What is the 'Edit Demographics' button?

500

Use this button to quickly fill out missing information for the encounter.

What is the 'Edit Work Areas' button?

500

BONUS 500

Bonus 500

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