FUEL
An example of a differentiator that allows Circle K to drive traffic without dropping the retail on the MID
What is Inner Circle, fuel discount card, clean forecourt, Easy Pay, cash card, Upside?
NPS is the acronym for this important number.
What is Net Promoter Score?
CORE 30 will make sure this Ops First Key Metric thrives!
What is Product Availability?
Eddie's assigned location for all BU rankings.
What is 2nd place?
A District Manager should play this role when approaching their site and walking the forecourt
Who is the customer?
Creates and Action Plan each Monday.
Who are the store teams?
This tool is used to engage the entire team in shrink improvement.
What is ARC?
Our Boss.
Who is our customer?
The Fuel Department recently adopted this new pricing tool, which provides better visibility of competitor behavior and supports the creation of more complex pricing strategies
What is PDI?
This formula is simple - Percentage of Promoters minus Percentage of Detractors.
How do you calculate NPS?
This Hyppe code number represents anything going out of code in 2025 - it is eligible for return!
What is "2"?
Morten's favorite Director.
What is Morten doesn't play favorites?
One example of a strategic partner we’ve teamed up with to create a traffic driving co-branded fuel discount card.
Who is Clean Freak, Diamondbacks, YMCA?
Operations First Key Customer Metrics.
What are Fast, Friendly, Customer Ready & Product Availability?
This reduction, in dollars per day, will bring Grand Canyon to our shrink target for FY26.
What is $35.05 reduction per day?
Hands down, Morten's favorite FFF item.
What is an eggroll?
The average volume growth we’ve seen over the past 4 Inner Circle Fuel Days.
What is 41%?
The most valuable tool in your tool box for creating and motivating engaged teams!
What is Recognition?
A significant improvement over prior year our shrink savings was this whopping total.
What is $7 million dollars?
Anticipated to grow to the goal of 10% to prior year.
What are foodservice sales?