Feature 1
A stable and reliable system with a user friendly platform, clear alerts, and built-in support for scheduling laws.
What is TeamWorks
Conversation Guide, Ops Excellence Field Guide, and Partner Development Plan
What are tools used during Performance & Development Conversations
Seasonal sugar cookies
Gluten-Free Marshmallow Dream Bars
Madeleines ( Traditional & Dipped)
What are the only bakery items without a two day shelf life.
Love your beverage or let us know. We’ll always make it right.
What is the Barista Promise
Finalize schedules by 5pm Monday for the third week out
Approve and submit payroll by 2pm Monday
Use the Availability Assessment tool regularly
Updated Availability
Reviewing Weekly Labor Recaps
What are current foundational scheduling practices
Knowledge of Espresso, Milk Steaming, and Machine Maintenance
What is store level Barista Champion Craft
Seasonal sugar cookies & cake pops
What are pastries that can be wrapped and carried over to the next day
Stood up valiantly for civil rights, equality, humanitarianism, community and compassion. His legacy reminds us that the power lies within all of us to make a difference. This is why on Monday, Jan. 21st, in communities all over the country, people are gathering together to give back to local communities in his honor.
Who is Martin Luther King Jr
Deployment guidance for one partner in Drive Thru
What is Sequencing Orders at the Drive Thru - Quick Reference Guide
Once before opening - Warms up the machine for more accurate calibration for morning day part. Increases consistency in shot times.
Second time at slower time during the day - Increases consistency in shot times.
Third time at store closing - Maintains machine performance and cleanliness.
What are the number of times do you run the Automated Cleaning Cycle on your Mastrena.
Soft cedar notes with a mellow earthiness
What is Starbucks Sumatra Single Origin
A blend of coffees from Latin America and Africa and balances sweetness with acidity and citrus notes
What is Blonde Espresso
Working shoulder to shoulder with SM to close scheduling gaps.
What is DM Activity
1. Pour Milk
2. Aerate Milk
3. Auto Steam Milk
4. Sanitize Wand
5. Groom Milk
What is the Milk Steaming Routine
Described as cheesy and savory. Pairs well with Veranda Blend, a Flat White, and Royal English Breakfast Tea
What is the Ham, Cheddar, and Peppers Sous Vide Egg Bites
Has less caffeine, was a limited time offering, is not customizable, and has more sugar
What are myths about Blonde Espresso
This weekly cleaning task that has been moved to the Clean Play to ensure there are no disappointed customers
What is the Simplified Draft Cleaning Routine
Creates a warm and welcoming environment by taking initiative to greet and thank customers
Focuses on crafting and serving only the highest quality products and models leadership around beverage quality
Builds rapport with partners on shift and displays a positive attitude that enables the team to work together effectively
What are the criteria the SM uses to identify the store level Barista Champion
Rich espresso shots combined with notes of browned butter and vanilla, topped with warm, wintery spices of cinnamon and nutmeg.
What is the Cinnamon Shortbread Latte
One of the most popular coffees in our core lineup, ranking #4 with customers.
What is Sumatra