Products
Staffing & Scheduling
Ops Standards & Cont. Improvements
Misc.
100

What beverages are launching on 1/5?

Pistachio Latte, Honey Almondmilk Cold Brew

100

What has changed about the Coverage Graph in Starbucks Partner Hours?

It now aligns with Day Schedule.

100

What is the plan for the future state of MO&P operations when our plexi shields are removed?

The NEW! Mobile Order Plane.

100

What is the plan for recycling the Holiday Card Tree?

The FY21 Winter Marketing Kit will include a box and label to support processing this fixture for proper recycling. Recycle/dispose the tree portion (topper) in your store. Package the metal stand using the pre-labeled shipping box provided in Winter Marketing Kit.

200

What food launches 1/5?

Kale & Portabella Mushroom Sous Vide Egg Bites, Earth Cake Pop, Red Velvet Loaf

200

How should you prepare for the change in posting open SSV positions?

Use Steps to Excellence - Staffing and review the Availability Assessment and Partner Planning tools.

200

Over what dates will we have our Partner & Development Conversations?

1/5-1/24

200

What should we do with discontinued or outdated versions of Beverage Recipe Cards?

Hold them for the next confidential document return.

300

What two products will be discontinued? (Drink & food)

Cascara Coconutmilk Latte, Ham & Cheddar Egg Bites

300

When will open SSV positions begin to be processed in Taleo and why is this change happening?

2/15. This is changing so that internal and external candidates can compete fairly for opportunities. Our promotion practices are evolving to be clear, consistent, and equitable to support our vision for inclusion and diversity.

300

Where can you find tools and resources to support meaningful Performance & Development Conversations?

The GROW: Performance & Development and the Ops Excellence pages on the Partner Hub.

300

When is MLK Week of Good?

1/16-1/24

400

Why is the name of the Almondmilk Honey Flat White with Starbucks Blonde Espresso changing?

Customer insights discovered that it is important to customers to hear flavoring at the front of a beverage name.

400
Describe the expanded Copy Schedule Forward functionality.
It enables you to copy forward a schedule by partner or job role. (Ex. Regularly scheduled openers, specific partners with consistent schedules, all keyholder shifts for a week)
400
What new page is now available within the Steps to Excellence?

Food Safety

400

Name 2 (of 4) resources that are available to support planning for MLK Week of Good?

Ready-to-Serve page on the Partner Hub, Community Engagement Toolkit, Starbucks.volunteermatch.org, Neighborhood Grants page

500

What has changed about the whipped cream recipe?

4 pumps vanilla

500

Describe the enhanced editing of Meals & Breaks on Starbucks Partner Hours.

You can: See flexibility clearly in a partner's shift to move meals and breaks, drag a meal or break within a scheduled shift to see if it's allowed, and see warnings regarding legislation for meal and break changes.

500

What page on the Steps to Excellence has been retired and where can said information now be found?

The MO&P page has been retired and the information has been consolidated to Steps to Excellence - Deployment and Steps to Excellence - Sales & Inventory.

500

Name 5 food products whose names are changing.

See PPK.

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