Adding Providers/Programs
What do you do if a training provider is not in WORCS.
If the training provider is not listed you should email the ResCare-Q& A email requesting the addition of the training provider/program.
Who creates the Budget Packet
Staff
When will a manger/designee receive a notification to review the ITA Obligations in WORCS?
Once the TDS adds the obligation in WORCS.
What do you do if the client no longer wants to attend trainig?
CN, discuss with PM, submit a UA.
What service codes are needed when a customer is in WIOA funded training?
Service Code 1
24 hours.
Who reviews ITA Budget Packet in WORCS?
Center Manager, Program Manager or Designee
When reviewing the packet in worcs what must the manager look for?
Ensure that all the packet items are visible including the ITA Justification and over-the-cap email as appropriate.
For Colleges/Universities do you create all of the vouchers at once?
No, only create the current semester vouchers.
For how long is service code 1 open for?
Documents Needed to add provider/program?
Training provider Name and Address
Should ITA forms be completed electroncally or hand written?
All forms must be completed electroncally
What is one example that would cause the obligations to be Pending?
Incorrect Onet info, school address, cost.....
What do you do once the ITA voucher is created and approved.
Obtain signatures, send to school, add to WORCS and LF.
What is the WIOA ita CAP and who do you need to request approval from?
$15,000 & operations manager.
Additional information needed to add provider/program
Full Program Name, Total Training cost, training hours
What is the Targeted Occupations List?
List from that identifies which occupations are in demand for the State of Texas.
What would cause the ITA obligation to be Denied?
Program not on the ETPL, wrong cost.....
What is one of the 5 TDS duties when entering an ITA request in WORCS?
Add the participant, create participant profile, upload budget packet, add ITA obligation, create vouchers.
What is required before you can open subsequent month service codes?
Direct, two-way communication from the customer verifying the continuation of training for the current month.
Can WIOA staff copy and paste information from ETPL when requesting a program/provider to be added and send it via email to ResCare Q&A
YES.
When can the encumbrance budget form be updated?
The encumbrance form is a "living document" it can be updated at any point in the customers training.
What do you do if you entered the wrong information in WORCS?
In some cases a UA is needed, contact PM, or contact Rose.
WORCS has four types of ITA Vouchers what are they?
Scholarship, Purchase Order, Check Request, P-Card.
What is needed in order to extend the training activity?
An extension letter from the provider and verbiage that the extension will not result in additional costs.