Communication Styles
Exchanging information, ideas, thoughts, and emotions between individuals or groups
Communication
Part of the brain that scans the environment for social threat or safety
Amygdala
Showing that you are listening and understanding what is being said by restating the ideas and facts and checking the meaning and your interpretation.
Paraphrasing
The brain’s stress response system. Commonly known as the four Fs
Fight, flight, freeze, fawn
Indirect/sarcastic, condesending/snooty, dishonest
Passive-Aggressive
Part of the brain that processes emotions and regulates behavior
Anterior Cingulate Cortex
Asking open-ended questions to gather more information.
Clarifying
These are essentially your limits. They help you maintain your integrity by establishing lines that you are not willing to cross or not willing to allow others to cross.
Boundaries
Intense eye contact, loud tone, overbearing body language, blaming/intimidating
Aggressive
Part of the brain that helps us feel into our body, notice what our nervous system is telling us
Insula
Using simple responses that affirm you are listening and encourage the speaker to share more.
Encouraging
_____ are a way of communicating that focuses on your own feelings and needs instead of blaming or criticizing the other person.
I-statements
Consistent eye contact, confident posture, clear tone, direct
Assertive
Part of the brain responsible for language, problem-solving, decision-making, and empathy/perspective-taking (among MANY other things)
Pre-frontal Cortex
Showing that you understand how the person is feeling by trying to help the person assess their own feelings by hearing them expressed by someone else.
Reflecting
____ are core beliefs and principles that guide what matters most to you.
Values
Minimal eye contact, soft tone, indirect/avoidant, closed-off/turned away body language
Passive
The part of the brain that stores relational memories, including facial recognition and maps to resources (including social resources)
Hippocampus
Facing the person who is talking, maintaining consistent eye contact, and noticing the speaker’s body language and whether or not it matches what they are saying.
Physical Attention
The brain’s ability to change, heal, and rewire itself
Neuroplasticity