Cell Phones & Plans
A program similar to leasing where you return your device 12-18 months into your contract
What is Fast Forward
What is a Set Top Box
What is Astra
Define First Contact Resolution
Doing it right the first time
3 month MAX promo for new customers
$59.95 for the first three months
The interest rate on Plus Pricing and Financing
What is 20% OR 4 Payments
Basic, More, Mega or Ultimate
What are Max TV Packages
The system used for all Home based services
What is Siebel CRM
What does FUEL stand for
Face it
Uncover
Empathize
Link a sollution
Discount on your monthly bill for bringing your own phone to set up on a postpaid plan
What is the bring your own device BYOD discount
The physically largest iPhone on the market right now
What is the iPhone XS Max
Entertainment, Entertainment Plus, Life, Knowledge, Variety, etc.
What are theme packs
What is 1
Name the steps of the SaskTel Sales model
Greet, Needs/discovery, recommend, close, review/thank
Discount you receive on Internet for having a postpaid cell
$5 cell bundle
What is a new subscription
What is the cost to purchase a MaxTV Stream Media Box
$139.99 or $99.00 on promo
What type of order do you do for changing a customer's channels on Max?
What is Modify
Define customer centric
Looking at things from a customer perspective to find a win-win sollution
Discount you receive from home services for having SecurTek
$5
Explain Wireless Device Protection Plan for the Samsung Galaxy Note 9
$10 per month
$200 deductable for loss or stolen
$100 Deductable for damage
Monthly cost of infiNET 175
What is $104.99
I have had maxTV at home for a year, but I have a new TV in my bathroom. What are the fees to add another?
$49.00 SCC and 4.95 per month
Who gives free massages to the ladies?
Who is Lannie
How much does Lannie charge for a massage?
Depends what you look like